Dennis Epps
Dennis Epps at Mercedes-Benz of Owings Mills

Dennis Epps | Page 27

Sales & Leasing Consultant

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

Contact Me
5.0
292 Reviews

I am a former USAF member for over 20 years. I enjoy the automobile industry, especially Mercedes Benz. Recently married, enjoying traveling, basketball, health training, and cooking. My number one goal in the auto industry, is to make sure my customer understand the great safety and comfort features we offer you in a Mercedes Benz. It is THE BEST OR NOTHING. DRIVEN TO DELIGHT!!! It is not just a phrase. It is a path, a promise, a belief. It is a commitment to creating positive relationships, to make making people smile, and leaving them with a sense of complete trust. Driven to delight means exceptional personal treatment. It is a reminder that the journey is never done. That there is always a more thoughtful way. and throughout each interaction, we must remember that the best or nothing cannot just be a description of our vehicles, but it must also represent the people behind them. Mercedes Benz. The Best or Nothing.

Dealership Experience

8 yrs, 3 mos

Industry Experience

29 yrs

Languages Spoken

English English

German German

Employee Video

5.0

292 Reviews

Write a Review

292 Reviews of Dennis Epps

October 30, 2018

Dealership Rating
Employee Rating

It’s a Wonderful Dealership. And a great salesman As soon as I met Dennis I right away felt at home. He was a true pleasure to deal with him. I never felt any pressure what so ever. Even though I boug More

by TommyO
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gale Chisnell

Nov 02, 2018

Mercedes-Benz of Owings Mills responded

Tommy, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Nov 06, 2018

Mercedes-Benz of Owings Mills responded

Thank you for taking the time to let us know how we did! We appreciate your business and look forward to seeing you again on your next visit!

October 24, 2018

Dealership Rating
Employee Rating

E400 Cabriolet Purchase This is the second E Class I’ve purchased from Mercedes Benz of Owings Mills. I’ve been very pleased with the sales and service experience at the deal More

by BBarbe3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Doelle

Oct 30, 2018

Mercedes-Benz of Owings Mills responded

Hello, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

October 23, 2018

Dealership Rating
Employee Rating

Dennis Epps is the man Dennis helped with picking out the perfect car for my wife and worked with us on a first time lease. I would highly recommend him and the dealership. More

by jpenoyar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2018

Mercedes-Benz of Owings Mills responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Dennis. Safe travels!

September 04, 2018

Dealership Rating
Employee Rating

Exceptional Customer Service Mr. Epps greeting was a warm welcoming to the dealership. This young man was very knowledgeable about the vehicles on the lot. No matter how many ques More

by Stubberfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2018

Mercedes-Benz of Owings Mills responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2018

Dealership Rating
Employee Rating

Assiduous and and updates customer timely. Dennis helped build the car making helpful suggestions during the year-long process. He kept me abreast of changes made to the model up to the last m More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2018

Mercedes-Benz of Owings Mills responded

Henry, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2018

Dealership Rating
Employee Rating

Highly Educatedvery knowledgeable His integrity goes long a way when dealing with the public. He is. very dependable and trustworthy. his smile will turn a cloudy day into a sunny More

by mildred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2018

Mercedes-Benz of Owings Mills responded

Mildred, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Owings Mills! We look forward to your next visit! Take care!

September 01, 2018

Dealership Rating
Employee Rating

Excellent customer service Mr Epps is an ethusiast when it comes to Mercedes Benz vehicles. He answered all of my questions and encouraged me to ask more. His patience and kno More

by New car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2018

Mercedes-Benz of Owings Mills responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Owings Mills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2018

Dealership Rating
Employee Rating

Knowledgible informative agent Dennis was an excellent salesperson. He had knowledge about the car and did not pressure us into purchasing. He was skillful, pleasant and very per More

by Bervedesbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2018

Mercedes-Benz of Owings Mills responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Owings Mills. If you have any further questions, please don't hesitate to reach out! Take care!

August 31, 2018

Dealership Rating
Employee Rating

Great Experience Dennis Epps is a consummate professional. Dennis understands Mercedes vehicles and helped me chose the correct SUV. I highly recommend using Dennis More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Fader

Sep 04, 2018

Mercedes-Benz of Owings Mills responded

Hi Billy, thank you so much for your positive comments about Mercedes-Benz of Owings Mills! If you're ever in need of more help, please let us know! We hope you have a great day!

August 31, 2018

Dealership Rating
Employee Rating

Great Customer Service! Mr. Epps was very knowledgeable and helpful in my decision to purchase a vehicle. He was professional and gave outstanding customer service! I would More

by Teri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2018

Mercedes-Benz of Owings Mills responded

Terry, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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