Dennis Davis
Dennis Davis at Mercedes-Benz of Gilbert
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Dennis Davis

Finance Manager

Mercedes-Benz of Gilbert

3455 S Gilbert Rd
Gilbert, AZ 85297

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4.6
8 Reviews
4.6

8 Reviews

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8 Reviews of Dennis Davis

August 24, 2024

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Employee Rating

I had never visited Mercedes-Benz of Gilbert before but I'm very glad I did. I located a used vehicle on their website and made contact to confirm the car was available. The person on the phone confirmed t More

by davidhartkennedy
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnie Lim

May 10, 2024

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Employee Rating

Found this dealership due to their reputation! Found my sales professional due to her google reviews. Gal lived up to these reviews. She fast, efficient, direct and courtesy. If your going to do More

by Brianw
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Tegge, Ryan Cross

May 03, 2024

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Employee Rating

First time buying a car here and I will DEFINITELY be coming back. Ed Franzen was a knowledgeable , professional, and no pressure salesman. He helped to create the BEST car buying experience I've had More

by Kurasmc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Franzen

January 12, 2024

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We purchased a used Jeep Wrangler from this dealer, and the experience was wonderful. The vehicle is incredible, with very low mileage, and it literally looks brand new. The price was great, and I felt no More

by patrickduran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 16, 2023

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Mercedes-Benz of Gilbert & Adam Gary the sales advisor that helped me were absolutely the best! I originally wanted to just sit in a GLS to see if I liked it since we were looking at several non Mercedes More

by heatherakins
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Gary

August 27, 2023

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Employee Rating

I just bought a beautiful 2018 Ram Longhorn from him. He was most pleasant to work with, and so was Dennis in the finance department. I would recommend these guys to work with again. Thanks! Kerry More

by hustons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Berkowitz

April 28, 2023

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Employee Rating

The sales person Gale was awesome made the purchase of a car easy fast and fun. They are just great. I would recommend shopping there again! More

by twpiers1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gale Sedlak

March 01, 2023

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Employee Rating

I agreed to purchase a vehicle with this dealership. We settled on a price, we signed a contract and certified funds were recieved. Ive paid for an additional inspection they required and charges to ove More

by frsprings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Ajluni , Chris Essor, Paul Navarette

Mar 02, 2023

Mercedes-Benz of Gilbert responded

Thank you Ms. Springs for your feedback. We have looked into the circumstances regarding your purchase. I’m sure you can understand that given the substantial value of purchasing a vehicle, we as a dealer do not release any vehicles to any clients until all funds are verified and/or cleared. Along with verifying the funds, we also verify that all required documents are properly signed and completed. Given that we were shipping the vehicle to you across the country, a specified “delivery date” was not a date that we could guarantee. The date on the contract is a date that you entered into said contract and not a guaranteed delivery date, which was explained to you in great detail multiple times. During the entire transaction, we went above and beyond to satisfy all of your demands and worked with you to accommodate you every step of the way. We treated you with the same respect and courtesy that you treated us with. Upon our executive decision to terminate your transaction, we immediately made you whole on all monies that you paid for the transaction. We refunded your deposit, the inspection fee and the fee to overnight the check and sent you the documentation of each refund.

Mar 02, 2023

frsprings responded

I didn't have a problem with waiting, if that needed to happen. Everyone was not nice nor courteous and that includes being yelled out and hung up on by your staff. I answer questions that were posed to me. Starting an email with i don't know why you can't understand... is not acceptable treatment.i simply asked that the delivery date, which wasn't correct be updated. You breech a binding contract without any reason. You had a check in hand and the deal was done.i had no problem speaking to your staff that was respectful and courteous with me. Our contract has no clause that allows for termination and no part of our email thread states i would not wait. So I am reviewing my options regarding this breech.

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