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Dennis Calcaterra
Dennis Calcaterra at Palm Chevrolet

Dennis Calcaterra

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

4.7
77 Reviews
4.7

77 Reviews

Write a Review

77 Reviews of Dennis Calcaterra

August 18, 2025

Dealership Rating
Employee Rating

Friendly, very efficient. They bring their “A” game with every experience. This is a very well ran dealership. More

by TOWERS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John McMichael, Brandon Maynard, Rick Davis, Mike Gonzalez, Franchesca Osorio, Daniel Mullener, Scott Kelly, John C. Zurakowski, George Foster

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Aug 18, 2025

Palm Chevrolet responded

Thank you so much for your wonderful review! I truly appreciate your kind words about Palm Chevrolet and am thrilled to hear that you had such a positive experience with us. Our team strives to bring their “A” game, and it’s great to know that it shows. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

August 18, 2025

Dealership Rating
Employee Rating

Bobbiesue was awesome! She got me checked in as soon as she finished up with the previous customer, texted me updates to keep me informed during the entire process, and mad More

by gentry.skyla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sven Reiter, Kevin Olson, Franchesca Osorio, Daniel Mullener, Scott Kelly , Bobbiesue Murphy (5 stars)

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Aug 18, 2025

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with Bobbiesue at Palm Chevrolet. Keeping you informed and ensuring your car was serviced promptly is what we strive for! We’ll be sure to pass along your shoutout to our hardworking team. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

August 17, 2025

Dealership Rating
Employee Rating

Alex who took my service order was very helpful and made sure the service was on order More

by SALVATORET270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 17, 2025

Palm Chevrolet responded

Thank you for your review! I appreciate your feedback about your experience at Palm Chevrolet. It's great to hear that Alex was helpful and ensured your service was in order. We look forward to seeing you again for your next visit. Sincerely, Wayne Bogle Parts and Service Director

August 02, 2025

Dealership Rating
Employee Rating

Felt like I was being up sold and not getting genuine recommendations. When picking up I had to wait for an available service manager that felt it was more important to gossip with coworkers than cash me More

by ERIC.R.STEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franchesca Osorio , Jonathan

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Aug 03, 2025

Palm Chevrolet responded

Thank you for sharing your experience, Eric. I understand that waiting for service detailed reports and feeling pressured can be frustrating. At Palm Chevrolet, we strive to provide genuine recommendations and thorough communication. Your feedback is valuable, and I encourage you to reach out to me directly so we can discuss your concerns and improve our service. I appreciate your input and hope to assist you better in the future. Sincerely, Wayne Bogle Parts and Service Director

July 19, 2025

Dealership Rating
Employee Rating

The dealer Ship has always treated me like a special person and Service Dept is very helpful and professional, I would definitely recommend them to all my friends! More

by tonydel863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Sue

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Jul 20, 2025

Palm Chevrolet responded

Thank you so much for your kind words, Tony! I appreciate you taking the time to share your positive experience with Palm Chevrolet. We're thrilled to hear that our Service Department has treated you well and that you would recommend us to your friends. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

July 15, 2025

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Employee Rating

The worst experience I have had. I do not recommend this dealership prices are to high especially if you are a woman. More

by VICTORIA_2370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 17, 2025

Palm Chevrolet responded

We would like the opportunity to speak with you directly regarding your experience.

July 09, 2025

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Employee Rating

I have been a valued customer for over 15 years. This is one of the best run dealerships around. More

by TOWERS04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John McMichael, Brandon Maynard, Rick Davis, Sven Reiter, Aaron Jersey

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Jul 09, 2025

Palm Chevrolet responded

Thank you so much for your kind words! We truly appreciate your loyalty as a customer for over 15 years. It’s wonderful to hear that you think Palm Chevrolet is one of the best-run dealerships! We look forward to serving you for many more years to come. Best, The Palm Chevrolet Team

June 29, 2025

Dealership Rating
Employee Rating

Craig was great. He was very professional and informative. I did not have to wait very long as well. More

by DOLPHINATOR20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 30, 2025

Palm Chevrolet responded

Thank you for your kind review! We're delighted to hear that Craig provided you with a professional and informative experience at Palm Chevrolet. We appreciate your feedback and look forward to assisting you again soon! Sincerely, Wayne Bogle Parts and Service Director

June 28, 2025

Dealership Rating
Employee Rating

Great service very friendly Scott service writer, Joe the macanic, Dennis the car jockey ,everybody More

by janetmontemurro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly , Alan ,Mike bucii,Joe there all macanic's

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Jun 29, 2025

Palm Chevrolet responded

Thank you for your wonderful review, Janet! I truly appreciate your kind words about our team members, including Scott, Joe, and Dennis. At Palm Chevrolet, we strive to provide excellent service, and it’s great to hear that you felt that during your visit. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

June 21, 2025

Dealership Rating
Employee Rating

We had a great experience work Scott Kelly and everyone else. They were attentive, receptive and highly knowledgeable. More

by JOSEAGUITIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly

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Jun 22, 2025

Palm Chevrolet responded

Thank you for your wonderful review, Jose! We're thrilled to hear that you had a great experience with Scott Kelly and our team at Palm Chevrolet. Our commitment to providing attentive and knowledgeable service is very important to us. We appreciate your kind words and look forward to welcoming you back in the future! Sincerely, Wayne Bogle Parts and Service Director

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