Denise Tavarez

Not satisfied with the direction of the service manager. Despite having documented evidence of issues with my Trunk Control Module, for over 2 years, the Service Manager refused to conduct a repair simpl Despite having documented evidence of issues with my Trunk Control Module, for over 2 years, the Service Manager refused to conduct a repair simply because -He didn't see the problem in person - and was not sure if Porsche would compensate the department for the warranty repair He also mentioned that he needs to protect his job. Pretty disappointing. The sad part is that Porsche Huntington is the one that conducted a repair for the issue in 2024; the issue has not been resolved since, and any responsible repair shop would have reevaluated the repair to find the source of the problem instead of brushing it off as a non-issue. Sadly this is not the first Porsche Service center that has brushed off the issue simply because it couldn't be duplicated in the store. I have videos of the same issue, before and after the "repair initiative " done in 2024. The Service manager also found, through their internal Porsche database, other Porsche Cayennes that had the same issue with intermittent malfunctions of the trunk control module. In those instances the repair and replacement of multiple parts were conducted and the problem ceased to exist. Instead of following this direction to resolving my problem, the service manage elected to refuse to repair my vehicle simply because he did not witness the problem in person; moreover the question was around compensation and job protection. Kind of sad that one is worried about these matters instead of the vehicle diagnostics. More

by GTAVARES789 Verified Customer Verified Customer

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Everything is great as usual. Very helpful stuff. Fast response and easy communication. Flawless transaction. . Very helpful stuff. Fast response and easy communication. Flawless transaction. . More

by AZLATOKRASOV Verified Customer Verified Customer

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Excellent service and a pleasure to work with. The new showroom and location look amazing. The new showroom and location look amazing. More

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Just a first class experience all the way around, Denise and her team know how to make it effortless. I recently switched from Freeport Porsche and there is no comparison in dealerships nor experience. I hi and her team know how to make it effortless. I recently switched from Freeport Porsche and there is no comparison in dealerships nor experience. I highly recommend Porsche of Huntington... More

by pdembrowski Verified Customer Verified Customer

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The new Porsche Huntington showroom and service department are absolutely stunning. The facility is immaculate, beautifully designed and truly reflects the Porsche brand. From the moment you walk i department are absolutely stunning. The facility is immaculate, beautifully designed and truly reflects the Porsche brand. From the moment you walk in, you're greeted with an upbeat, energetic atmosphere that makes the entire experience enjoyable. It's a first class dealership with a welcoming environment and a level of professionalism that really stands out. Highly recommend! More

by MLEVENTHAL1 Verified Customer Verified Customer

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Great service program, the best delivery I have ever had! ! Sales team very knowledgeable and extremely attentive!! ! Sales team very knowledgeable and extremely attentive!! More

by STEVEN.M.DRUCKER Verified Customer Verified Customer

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Best Porsche Service Center in the East Coast, without a doubt. I’d bring my 911 here before I’d bring it to Porsche in Atlanta. Denise in service is amazing and the shop techs are top notch! Special call o doubt. I’d bring my 911 here before I’d bring it to Porsche in Atlanta. Denise in service is amazing and the shop techs are top notch! Special call out to foreman Tom, who probably knows more about these cars than the factory folks themselves. More

by mrpkb Verified Customer Verified Customer

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denise is the best! !!…always so nice and friendly…love the fact that does get back to me and also appreciate the texting… i hope she is there again next year when my car !!…always so nice and friendly…love the fact that does get back to me and also appreciate the texting… i hope she is there again next year when my car needs the next servicing More

by RAGDOLL1 Verified Customer Verified Customer

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They are very accommodating and provide excellent customer service. Denise is the best! She is a great communicater. customer service. Denise is the best! She is a great communicater. More

by Mets Verified Customer Verified Customer

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Everything was done great. It was quick and seamless. Thanks again. They took the car quickly and traded in the new car quickly. They showed me how to update my CarPlay. It was quick and seamless. Thanks again. They took the car quickly and traded in the new car quickly. They showed me how to update my CarPlay. More

by DSHIELDS13177 Verified Customer Verified Customer

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