Denise Carr

My Kia is a 2013 so I normally go to a local garage. This time though there was a fuse recall so I needed to go to a Kia dealer for a free fix. My dealership is no longer there from years ago. The This time though there was a fuse recall so I needed to go to a Kia dealer for a free fix. My dealership is no longer there from years ago. The last time I went to a dealership for a recall (NOT Gary Rome*) I didn't love it. They recommended almost $5k of repairs that weren't necessary.....so I had what needed to be done at my garage for $400. So I was not looking forward to this, but it was very different at Gary Rome. The staff were very efficient and polite. After the repair I was given a recommendation for one thing (the rear allignment) which was reasonable. Also the waiting area is nice and comfortable, and they washed my car complementary at the end. So I felt really good about this dealership and would recommend it. More

by FREDHAWCK Verified Customer Verified Customer

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Awful. Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that it has been brought in to fix. More

by JONATHANASKEW Verified Customer Verified Customer

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Great dealership with great customer service and great employees and products. Very knowledgeable and cost of services is commendable. employees and products. Very knowledgeable and cost of services is commendable. More

by FMILLSJR Verified Customer Verified Customer

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They were awesome. They all were so professional and friendly. They explained all. And washed my car and vacuumed it also. I love that KIA dealership and it was so nice They all were so professional and friendly. They explained all. And washed my car and vacuumed it also. I love that KIA dealership and it was so nice to be treated so well and professional. I will go back there anytime for any service. The best people ever! More

by annie.coro Verified Customer Verified Customer

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This is about my 15th new car bought over 65 years and I will tell you that Justin totally made my experience Excellent. He asked me specific questions of what I wanted. Thank you. will tell you that Justin totally made my experience Excellent. He asked me specific questions of what I wanted. Thank you. More

by charles.travali Verified Customer Verified Customer

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Merissa McClain was a huge help and made the process easy and trouble free. She researched my warranty, special ordered the part, and scheduled the repair in the quickest time possible. She even had a recall and trouble free. She researched my warranty, special ordered the part, and scheduled the repair in the quickest time possible. She even had a recall taken care of while the car was there - she is amazing! More

by D-LAVELLI Verified Customer Verified Customer

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We felt welcome and comfortable as soon as we walked in the showroom. Everyone was very friendly, knowledgeable and made the process easy. We will refer people to this dealership! the showroom. Everyone was very friendly, knowledgeable and made the process easy. We will refer people to this dealership! More

by POOPERFECTPOODLES Verified Customer Verified Customer

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Fantastic experience … I love how they kept me informed every step of the way … thank you for making the process so easy !!! every step of the way … thank you for making the process so easy !!! More

by Jjustbob Verified Customer Verified Customer

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