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Denise Beyner-Stanley
Denise Beyner-Stanley
Executive Administrative Asst. / Greeter
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
50 Reviews
50 Reviews
Write a ReviewDealership Experience
14 yrs, 1 mo
Industry Experience
48 yrs, 2 mos
50 Reviews of Denise Beyner-Stanley
November 01, 2024
BIG STAR CADILLAC always has excellent customer service and they pay a lot of attention to detail! and they pay a lot of attention to detail! More
by emilianwhite
Verified CustomerOther Employees Tagged: Mike Pierce, Kelly Wilson, Iriam Diaz, Kevin Sonnier, Bobby Miller, Ainsley Roark, LeAnna Kerr, Daniel Wood, Lee Velazquez
August 23, 2024
I was treated with the utmost respect and courtesy. Felt as if I was with family. Felt as if I was with family. More
by DRO.GARZA80
Other Employees Tagged: Iriam Diaz, Charles Jackson, Bobby Miller, Cassandra Gonzalez, Matthew Purvis
June 20, 2024
Great time management great service willing to adjust on the fly stand focused on the customer Thank you for an amazing experience the fly stand focused on the customer Thank you for an amazing experience More
by MCPOCTP
Other Employees Tagged: Keith Mujica, Kelly Wilson, Wiem Head
June 19, 2024
Great service everyone was very nice. My car is really nice..will recommend big star cadillac My car is really nice..will recommend big star cadillac More
by lovely282009
Other Employees Tagged: Keith Mujica, Kelly Wilson, Daisy Gutierrez, Raven Rasberry
May 10, 2024
Shopped the Houston Cadillac market online from Austin, Texas. I love the name Big Star Cadillac and was happy to buy the ESV. Texas. I love the name Big Star Cadillac and was happy to buy the ESV. More
by leo_alcala
Other Employees Tagged: Keith Mujica, zzCyron zzMayo
March 05, 2024
My overall experience was very professional and enjoyable the customer service was excellent! Lisa was Top notch!! the customer service was excellent! Lisa was Top notch!! More
by NTONY9679
Other Employees Tagged: Lisa Velasco, Keith Mujica, Ruben Cauton, Casie Shores
February 05, 2024
Ainsley is the best service advisor I ever had she’s always on point everyday always on point everyday More
by ZENOFAMILY713
Other Employees Tagged: Phillip Connor, Kelly Wilson, Iriam Diaz, Ainsley Roark, LeAnna Kerr, Jose Teran, Raven Rasberry , zzAngelika zzFelix, zzKarah zzGonzales
February 03, 2024
After a bad experience at another dealer we were greeted at Big Star Cadillac by Nate Gordon, salesman. Within 30 minutes he showed us a car just like we wanted. He had one there the next day with upgrade at Big Star Cadillac by Nate Gordon, salesman. Within 30 minutes he showed us a car just like we wanted. He had one there the next day with upgrades we requested. Nate is exceptionally knowledgeable about Cadillacs. He also is a very good listener. It was an awesome experience! Excellent service above and beyond. We highly recommend Nate Gordon and Big Star Cadillac. More
by Barb Spence
Other Employees Tagged: Keith Mujica , zzNate zzGordon
December 10, 2023
Every step of my experience here has been negative outside of the guy that tried to sell me maintenance packages. My oil change process has been a complete unorganized pain every time I’ve been here. outside of the guy that tried to sell me maintenance packages. My oil change process has been a complete unorganized pain every time I’ve been here. My saleswoman was impatient, high pressure and off putting. I’m a mother to special needs children and my own mother with Alzheimer’s. My time is more than a little precious. Every second I’ve wasted at your dealership has infuriated me to the point that I’ve already traded in my car purchase and gone back to Mercedes, where I’m actually treated with respect of my time I and everyone deserves. I’ll never buy another Cadillac again. More
by tianna1
Other Employees Tagged: Ainsley Roark, Jose Teran , zzKarah zzGonzales, Whoever sold me my car was more infuriating than I can even put into words. Blonde. Ukrainian or something.
December 01, 2023
Took too long to service vehicle. Communication lacked from service. Sales (Ruben Cauton and Cris Mascorro) supported well with lending of demo vehicle thru the over three week wait f Communication lacked from service. Sales (Ruben Cauton and Cris Mascorro) supported well with lending of demo vehicle thru the over three week wait for service of vehicle. Two items were not addressed (driver seat material crack and DRL not being bright white). Service customer service needs some attention. More
by arreolaf1
Other Employees Tagged: Mike Pierce, Ruben Cauton, Kelly Wilson, Iriam Diaz, Bobby Miller, Jose Teran, Raven Rasberry , zzJeff zzDial, zzKarah zzGonzales, Cris Mascorro 5 stars
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