Denise Banner
Denise Banner at Fletcher Jones Motorcars
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Denise Banner

Sales Consultant

Fletcher Jones Motorcars

3300 Jamboree Rd.
Newport Beach, CA 92660

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50 Reviews

Denise Banner was born and raised in Michigan and grew up in the automotive business. She has been representing Mercedes-Benz since 1995 and is Master Certified through MBUSA. Denise has specialized in presenting a World Class Experience at Fletcher Jones Motorcars - Newport Beach for over 16 years. Please call to schedule your VIP appointment for a private meeting with Denise Banner at Fletcher Jones Motorcars in Newport Beach.

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50 Reviews

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50 Reviews of Denise Banner

December 28, 2022

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Employee Rating

I drive 50 mins to get service advise from Stephanie Hurstrom. She is honest and always explains everything for me. Never over sales or adds things. I would follow her anywhere . I have bought 10 veh More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Hurstrom

Jan 02, 2023

Fletcher Jones Motorcars responded

Hi John , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcar

October 02, 2022

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Employee Rating

Great people. Thanks for all that you do. No Matter how many times I think about going to a different make. I keep coming back. Thank you More

by Big C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Kniazuk , Jon Derbyshire

Nov 02, 2022

Fletcher Jones Motorcars responded

Hello, This review made our day! We are ecstatic to know we are your dealer of choice when it comes to the care and maintenance of your Mercedes-Benz and thrilled to have your genuine compliments for our service team and the exceptional level of service they provide you! We look forward to welcoming you back! Warm regards, Justin Ringel and your Friends & Family at Fletcher Jones Motorcars Guest Relations Manager jringel@fjmercedes.com

March 23, 2022

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Employee Rating

Comfortable & attractive showrooms Accommodating & understanding salesperson Helpful & caring assistants Resourceful finance personnel Friendly employees Advanced technology More

by Maureen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Lemus, Fred Fazli , David

Mar 24, 2022

Fletcher Jones Motorcars responded

Hi Maureen! Thank you for your five star rating and kind comments! Our team was very pleased to read that your salesperson was understanding and caring and that all of the employees were helpful and friendly! We are grateful for the opportunity to serve you and we look forward to doing so in the future! Congratulations on your new Mercedes-Benz! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

March 14, 2022

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Employee Rating

I took my E63 AMG in for service this past Tuesday. Always John Derbyshire is fantastic. Such a great person. Thank you for your help More

by Big C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Velasquez , Jon Derbyshire

Mar 14, 2022

Fletcher Jones Motorcars responded

Hi Big , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Best, Your Friends & Family at Fletcher Jones Motorcars

March 10, 2022

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Employee Rating

I had a great experience working with Denise. Everything was easy and smooth. Would highly recommend them. More

by Desimoran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2022

Fletcher Jones Motorcars responded

HI Desimoran! Thank you so much for your kind comments and five star rating! Our team was thrilled to know that Denise made everything easy and smooth for you! We are grateful for your business and your recommendations! Congratulations on your new Mercedes-Benz! All the Best, Alicia Buccola and your Friends & Family at Fletcher Jones Motorcars Guest Experience Manager abuccola@fjmercedes.com

December 22, 2021

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Employee Rating

Denise Banner and her assistant David were a pleasure to work with! I will definitely go back to Fletcher Jones for my next car purchase. More

by JC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shadi Moghadam

April 24, 2021

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Employee Rating

Excellent sale and knowledge team working very friendly and service excellent I recommend to work with Fletcher Jones Mbz dealer and I am customer for 25 years Thank you More

by Raffi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Derbyshire

May 11, 2021

Fletcher Jones Motorcars responded

Hi Raffi, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional sales and service experience. We look forward to seeing you at your next scheduled visit. Kind Regards, Justin Ringel Guest Relations Manager

April 22, 2021

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Employee Rating

Denise Banner was very helpful and responsive. There was an issue with my battery. And Ms. Banner has gone out of her way to resolve the problem. She was beyond helpful. And very knowledgable. More

by Bweinraub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Fletcher Jones Motorcars responded

Hello Bweinraub, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Denise Banner. Your recommendations are truly a gift. Congratulations on your purchase! Best, Alicia Buccola Guest Experience Manager

March 22, 2021

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Employee Rating

Excellent service. Thanks Ruben Soltero for your help and exceptional service. Great experience overall. I definitely recommend this dealer. Thank you everyone for your good service More

by Araceli Lagunas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruben Soltero

Mar 23, 2021

Fletcher Jones Motorcars responded

Hello Araceli, Our team at Fletcher Jones Motorcars is truly flattered to read your generous feedback regarding your visit with Ruben Soltero! We take great pride in seeing that our guests are provided with a thorough knowledge of their repairs, prompt service and a seamless experience! We are so pleased to know about yours! Thank you for your business and thoughtful recommendations! Kind Wishes, Justin Ringel and your Friends & Family at Fletcher Jones Motorcars Guest Relations Manager

March 20, 2021

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Employee Rating

The check engine icon came up on the display. A few days earlier the battery was jumped for the 4th time. I called Denise & told her I was afraid to drive it to the dealership & wanted it towed. She told More

by medwardz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randy Lemus

Mar 23, 2021

Fletcher Jones Motorcars responded

Hello, Thank you for sharing your 5 star review and taking the time to share about our recent experience. We are so pleased to know of our teams quick call to action to see that you and your vehicle were promptly attended to upon arrival and kept updated and informed through out the whole experience. We are truly grateful for your business and genuine recommendations for both Denise and Randy! Our team couldn't be more grateful to have you as a valued part of our Fletcher Jones family and look forward to working with you for many years to come! Kind Wishes, Justin Ringel and your Friends & Family at Fletcher Jones Motorcars Guest Relations Manager

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