Demetrius Foster

I always have to wait to check in or check out. The oil change itself is always done right !!!! The oil change itself is always done right !!!! More

by TREANDUSROBINSON Verified Customer Verified Customer

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I hope to never have to go back there again. To say that the service was atrocious would be kind. 6 day wait to reset a sensor, for $457 plus $250 for a rental car since Steve Rayman couldn't pr To say that the service was atrocious would be kind. 6 day wait to reset a sensor, for $457 plus $250 for a rental car since Steve Rayman couldn't provide a courtesy vehicle. Stay away from Steve Rayman in Smyrna!!! More

by BLABAR81 Verified Customer Verified Customer

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My experience here was straightforward and informative. I gave my bottom line and got a great car to boot. Great job by the entire team!!! I gave my bottom line and got a great car to boot. Great job by the entire team!!! More

by Will Verified Customer Verified Customer

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Extensive wait time with appointment and poor service. Chaotic and very disorganized organization. No concept of value of customers time Chaotic and very disorganized organization. No concept of value of customers time More

by m.dayawn Verified Customer Verified Customer

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The service team is attentive and ensures quality work is performed. My wait is always shorter than the estimate provided. performed. My wait is always shorter than the estimate provided. More

by ssapp317 Verified Customer Verified Customer

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Chante, was very professional, excellent job knowledge. Great communicational skills. Showed concern for the customer needs. Kept me informed of the timing and process of the overall sale of the vehicle. O Great communicational skills. Showed concern for the customer needs. Kept me informed of the timing and process of the overall sale of the vehicle. Offered assistance in making sure the rental car was returned in a timely manner. Chante assisted me with transferring my goods from the trade in to my new car. I would recommended Chante to others that are interested in purchasing an automobile. More

by rave6fab Verified Customer Verified Customer

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This was the best treatment at any dealership that I've been to. Glad I trusted this location and happy with my purchase. been to. Glad I trusted this location and happy with my purchase. More

by rsheen.harris Verified Customer Verified Customer

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I get the royal treatment every time I'm there,, so it's not fair to ask me about service,, apparently I'm better than everyone else not fair to ask me about service,, apparently I'm better than everyone else More

by MISTADONCOEII Verified Customer Verified Customer

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Worst customer I be been to in a while. Thomas the service manager could have avoided all of this negative feedback and report. The service department actually cost them a potential trade i Thomas the service manager could have avoided all of this negative feedback and report. The service department actually cost them a potential trade in. More

by mrforrestjackson Verified Customer Verified Customer

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This is the worst dealership my family has ever dealt with. I did my research online and found the car through their on line offer. Took this to the dealership after I had communicated on line with a s with. I did my research online and found the car through their on line offer. Took this to the dealership after I had communicated on line with a sales rep. Once arrived in dealership, the sales manger looked at my on line offer, filled out paperwork, did a hard credit check and said we are all good. The finance person came in with paperwork after we were in the dealership for over an hour and puts it in front of us. Not only was the overall cost higher no one in that hour plus even mentioned the issue. The dock fee was higher than listed and more importantly a credit that was listed on the on line offer was not available. Why the 4 different people who saw the on line offer did not catch either of these issues is not only incompetent, it is false and misleading advertising by this dealership. More

by maxeichel5 Verified Customer Verified Customer

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