Dejon Lewis
Dejon Lewis at Matthews Hyundai of Schenectady

Dejon Lewis

Service Advisor

Matthews Hyundai of Schenectady

4101 State Street
Schenectady, NY 12304

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4.9
108 Reviews
4.9

108 Reviews

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108 Reviews of Dejon Lewis

May 26, 2025

Dealership Rating
Employee Rating

Professional and courteous service. Much appreciated the complementary service. It was performed quickly and completely. More

by BALDWINJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Matthews Hyundai of Schenectady responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 23, 2025

Dealership Rating
Employee Rating

After some initial confusion about my appointment, things went well and I was able to get a loaner for this warranty repair item. Dejon was very helpful. More

by tonymil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Matthews Hyundai of Schenectady responded

Hi -Thank you for sharing your great experience at Matthews Hyundai of Schenectady. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

May 22, 2025

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Employee Rating

Greeted right away. Gave me every option. Answered all my questions. Very efficient. Worked diligently on my loan and paperwork. Raffay is a great salesman, recommend hi More

by kirc571
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2025

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 18, 2025

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Employee Rating

Everyone was very nice! My car got taken care of quickly and they explained everything that they had done. More

by alyssasnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Matthews Hyundai of Schenectady responded

Hi Alyssa- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 18, 2025

Dealership Rating
Employee Rating

The customer service representative’s have been very help and informative. The last two visits I did not get the multipoint inspection report. I stopped going to a competitor because of this. I expect the re More

by JOSHUA.WHITE531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Matthews Hyundai of Schenectady responded

Hi Joshua- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

May 14, 2025

Dealership Rating
Employee Rating

Matthew’s quickly scheduled an appointment to repair a warranty-covered item. I was very appreciative for their prompt attention. More

by John
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ambury , Dominique

May 15, 2025

Matthews Hyundai of Schenectady responded

Hi John- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 09, 2025

Dealership Rating
Employee Rating

Dejon was Professional, calm, kind and gives it to you straight, no sugar coating anything More

by melinda_richner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Matthews Hyundai of Schenectady responded

Hi -Thank you for sharing your great experience at Matthews Hyundai of Schenectady. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

May 09, 2025

Dealership Rating
Employee Rating

The service and the service representative was very good. The only reason I didn’t give a 5 star rating was because they said the service would be completed in about an hour and I waited an hour and 20 minut More

by rebel251
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Matthews Hyundai of Schenectady responded

Hi- We want to apologize for the delay during your service appointment. We will use this as a training opportunity for our staff to make sure it doesn't happen again to another guest. Hopefully you will give us a chance to earn your business again in the future.

May 05, 2025

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Employee Rating

Friendly and professional service. All the staff worked well as a team for their customers. More

by PFVOLKMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Matthews Hyundai of Schenectady responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 03, 2025

Dealership Rating
Employee Rating

Poor service on lease vehicle. Wouldn't replace bent wiper arm. Could have been received that way. No communication or solution offered other than $275.00 to replace. They are losi More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 12, 2025

Matthews Hyundai of Schenectady responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

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