Dee Saint Juste

This was hands down the worst retail experience I’ve had, especially considering the amount of money I was spending. Communication was terrible from start to finish. There was no clear line of communicati especially considering the amount of money I was spending. Communication was terrible from start to finish. There was no clear line of communication between the sales staff and management, and management actually changed midway through the deal, which completely derailed things. I never received proper follow-through, and despite ongoing discussions, I was never given a clear, written offer. Emails came from unclear addresses, texts came from random numbers, and there was no confirmation of anything—overall it felt disorganized and sketchy. When I came in to finalize the deal (after giving two days’ notice), I ended up waiting over an hour because one employee quit and the general manager wasn’t even there. No backup plan, no urgency, no accountability. I was purchasing a used Audi, not an Alfa Romeo, and it was obvious they didn’t care about my deal because it wasn’t their brand and likely wasn’t as profitable for them. That lack of interest was clear in how I was treated, and I genuinely felt taken advantage of by the end. I would not have completed this purchase if it hadn’t been the exact used car I was looking for. Horrible experience overall. I do not recommend this dealership at all. More

by Bills13 Verified Customer Verified Customer

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Went in for oil change Claudio Perez was amazing as always. Making appointment was super easy and he was great at follow up. Car needs to come back for a check on something and he offered a wide window always. Making appointment was super easy and he was great at follow up. Car needs to come back for a check on something and he offered a wide window over next few days and said he will make sure to get me in and out. Have to drop off car to get car assessed and will provide courtesy loaner. Claudio made sure to keep me updated via text and visited me in waiting room. He made sure car was cleaned after oil change. Tech tha completed the oil change did his inspection and went the video showing things that need to be addressed. Claudio was thorough and made sure everything was explained and what was covered under warranty and what was not while proving estimate for anything that I was responsible for paying. Claudio and the entire team at this location is amazing and always goes above and beyond. Thank you all! Kindly, Stephanie Lopiccolo More

by Stephanie Verified Customer Verified Customer

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Fast service, advisors were friendly, did an oil change on my car. Will come back again! on my car. Will come back again! More

by jasmineroman093 Verified Customer Verified Customer

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Great experience with Hollando and Daniel will definitely be back very happy with the total experience be back very happy with the total experience More

by Mackenzy Verified Customer Verified Customer

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The experience was bad my car was never maintenance and when I got it from them, they refuse to do maintenance on it and every time I text him, they never answer. when I got it from them, they refuse to do maintenance on it and every time I text him, they never answer. More

by viltonvalery00 Verified Customer Verified Customer

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I think I made the best decision of the year, when I pick Arrigo Alfa Romeo West Palm Beach for my business partner for my new transportation pick up truck. That was a great experience. Thanks guys 👦 Arrigo Alfa Romeo West Palm Beach for my business partner for my new transportation pick up truck. That was a great experience. Thanks guys 👦 More

by jeancesaire55 Verified Customer Verified Customer

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I recommend them to anyone who is looking to get a car. They are honest and reliable. They are honest and reliable. More

by saintjustestanya Verified Customer Verified Customer

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Work done the car would be phenomenal and then worker would engage with me with great deals and service about there dealership would engage with me with great deals and service about there dealership More

by MIKE Verified Customer Verified Customer

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Everyone is super friendly and attentive. I enjoyed the entire process as it was painless. I enjoyed the entire process as it was painless. More

by tuli.valdes Verified Customer Verified Customer

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Dee was amazing. Very helpful. Would recommend to anyone who is interested in purchasing a vehicle. Thank you Very helpful. Would recommend to anyone who is interested in purchasing a vehicle. Thank you More

by LOVENSKYDELVA Verified Customer Verified Customer

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