Dede Silva
Service Writer
Elmwood Chrysler Dodge Jeep Ram
625 Taunton Ave.
East Providence, RI 02914
135 Reviews
Write a Review135 Reviews of Dede Silva
September 30, 2024
Great job from start to finish. Fair assessment and trade in deal, right pricing on new vehicle. A plus. Fair assessment and trade in deal, right pricing on new vehicle. A plus. More
Other Employees Tagged: Vincent Asermely, Tee Amaral, Wayne Bland, Scott Jacob, Elisha Jones, Jenel Braley, Cliff Ginish, Ron Cadet , Hannah Alexander
April 04, 2024
Wayne Bland is an example of a professional who knows the product he sells and explains the options avaiable. product he sells and explains the options avaiable. More
Other Employees Tagged: Jim Verdoia, Vincent Asermely, Wayne Bland, Scott Jacob, Cliff Ginish
February 02, 2024
This is my third lease and they have always been very helpful. Special shout out to Wayne for being the best sales rep I have worked with and have had the pleasure of working with for the past two leases helpful. Special shout out to Wayne for being the best sales rep I have worked with and have had the pleasure of working with for the past two leases. He goes above and beyond and is honest, kind and understanding. Thank you Wayne! More
Other Employees Tagged: Wayne Bland
February 01, 2024
I was going to Elmwood for many years and couldn’t say enough good things about both sales and service. They have been amazing. I moved back to MA a few years ago and tried a local Jeep dealership for ser enough good things about both sales and service. They have been amazing. I moved back to MA a few years ago and tried a local Jeep dealership for service. They tried to lie on what needed to be done and wanted to charge me $10,000 to fix the vehicle! Since I worked so well with Scott in the past, I immediately called him to tell him what happened as he is very familiar with my Jeep. I drove the 40 minutes back to have him take a look and amazingly Elmwood's team had us up and going in no time and repairs were just over $600 for an 13 year old vehicle with multiple issues! Far from the $10k quoted. In the future we plan to drive the 40 minutes to continue getting great service and feeling like a valued customer. Never again will I go to another Jeep dealer. I’ll also do a shout out to Dee-dee and Tee. Over the years they have Aldo worked with me and they are just as amazing. They are all fair, honest and don’t try to sell you on things you don’t need. They treat all customers fairly and with respect. Being a single female, car dealerships can be intimidating and I have experienced folks treating me like I’m just a girl that can be taken advantage of. Scott and team have never once made me feel this way. If I could give him 10 stars I would! More
Other Employees Tagged: Mark Watters, Tee Amaral, Wayne Bland, Scott Jacob, Cliff Ginish
January 31, 2024
Had a great experience at elmwood dodge. DD was great help with the paperwork and Eddie the mechanic was very professional and did a great job! My car was immaculate and the work was complet DD was great help with the paperwork and Eddie the mechanic was very professional and did a great job! My car was immaculate and the work was completed in the amount of time. They said it would take. Highly recommend. More
Other Employees Tagged: Eddie Bernardo
August 10, 2023
Fantastic dealership all around. I have purchased/leased a few vehicles through Elmwood over the years and have nothing but great things to say. From the sales side with Richard Mira I have purchased/leased a few vehicles through Elmwood over the years and have nothing but great things to say. From the sales side with Richard Miranda to the service department with Dede, Scott and service manager Jim Verdoia everyone is professional and goes above and beyond to help make the experience top notch. 100% recommend Elmwood to anyone thinking about buying a car or servicing their current one! More
Other Employees Tagged: Jim Verdoia, Scott Jacob , Richard Miranda
July 01, 2023
I think this is my third, or maybe fourth Jeep from Elmwood. I have returned because Richard Miranda has been exceptional in leading the entire team to make sure I was satisfied. I will return again. Elmwood. I have returned because Richard Miranda has been exceptional in leading the entire team to make sure I was satisfied. I will return again. Exceptional service. More
Other Employees Tagged: Scott Jacob , Richard Miranda
March 02, 2023
From the moment I stepped on the grounds . I was treated with respect. A gentleman Matt whom guided me through the grounds to show me the different options I had for my tastes..to afew men and I was treated with respect. A gentleman Matt whom guided me through the grounds to show me the different options I had for my tastes..to afew men and women that he introduced me to..whom also had guiding words...not once did I feel like a dollar sign ..in which yes I know it's about a sale..but they put that to the side while I was weighing all my options. Then I ended up at the corner lot with James ...after about an hour or more ...and afew ☕️ coffees later ...not only did I leave there with the best vehicle I've ever owed , but also made a group of ...if I my say friends that are still there if I need anything. Anyone looking for their next vehicle owes it to themselves to stop by the family at Elmwood . Thank you Matt.... More
Other Employees Tagged: Vincent Asermely, Mark Watters, Tee Amaral , Matt Silveira
February 09, 2023
This dealership is the freindliest and most caring I have been to. Always consistant with helping the customer as best as they can. I have been going there for 15 years. I dont trust anyone else. been to. Always consistant with helping the customer as best as they can. I have been going there for 15 years. I dont trust anyone else. More
Other Employees Tagged: Vincent Asermely, Wayne Bland , Emily Gousie , Marcio Monteiro
January 31, 2023
Another great experience at Elmwood. Richard Miranda is a top notch salesman, made the process super easy. Everyone from Richard to Ben to Jim in service as well as Becca Medeiros in th Richard Miranda is a top notch salesman, made the process super easy. Everyone from Richard to Ben to Jim in service as well as Becca Medeiros in the internet depth made the experience superior. Highly recommended!! More
Other Employees Tagged: Jim Verdoia, Jenel Braley , Richard Miranda, Becca Medeiros