Debra Emerick

I was very impressed with the knowledge, friendliness and professionalism of the staff. Very low pressure and accommodating. professionalism of the staff. Very low pressure and accommodating. More

by danieldemasters Verified Customer Verified Customer

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I'm in love with my new Forester! Carlos was a great salesman--he was friendly and knowledgeable and never put too much pressure on me. He was available and ready each time I went to Carlos was a great salesman--he was friendly and knowledgeable and never put too much pressure on me. He was available and ready each time I went to try different cars. He knew which car I would buy and was very patient with my process to get to the same conclusion, lol. The negotiations stayed friendly even during the difficult moments. The whole dealership is friendly with a comfortable atmosphere. Deb made the buying/signing process easy and quick. She was easy to talk to and happy to answer all my questions about the process. Thanks, Centennial! More

by nova5155 Verified Customer Verified Customer

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I was disappointed at the hidden fees after the test drive, a 15% mark up over the advertised price almost made the car unaffordable. drive, a 15% mark up over the advertised price almost made the car unaffordable. More

by thompjl1 Verified Customer Verified Customer

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They were very patient. I would have liked them to go over all of the workings of the car more thoroughly. Very professional. I would have liked them to go over all of the workings of the car more thoroughly. Very professional. More

by micdesmr Verified Customer Verified Customer

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Bought a used car there about 3 weeks ago. I have purchased dozens of cars at many different dealers in 4 states over the years and this process was the worst. They tried to stick me with a $ I have purchased dozens of cars at many different dealers in 4 states over the years and this process was the worst. They tried to stick me with a $1700 reconditioning fee on top of the sale price. Also a $109 oil change fee. I chewed the recon fee down to $100. I got the oil change fee removed as an electric car has no oil. I wonder how many people are so happy about a new car and overlook such items. Jessica the salesperson was nice enough but knew nothing about the car. Maybe you do some homework before your customer comes in. Due to a paperwork change the dealership owed me over $2200 which I had overpaid. I just assumed that they would have a check for me when I picked up the car. That was not the case. Dominick the Finance Manager said it would take 2 days and I could pick up my check. Don't promise and under deliver. It took 15 days to get my refund and I had to hound them. On top of all that there were 2 recalls on the car that were not taken care of. The car is a Hyundai and I know that they can't do the recall. The Hyundai dealer is right next door . You could have taken care of that for your new customer. Have you ever heard of customer service. I had to drop the car off for the day get shuttled back and forth and have no car for the better part of a whole day. Terrible sale process. Beware, make sure you review all the numbers before you sign anything. More

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