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Deborah Johns
Deborah Johns at Lawton Kia
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Deborah Johns

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
570 Reviews
4.8

570 Reviews

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570 Reviews of Deborah Johns

March 13, 2025

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Employee Rating

Lawton Kia made me feel like family . I love the extended family I have there More

by KYLANBURROW2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clint Walker, Vincenzo (Vinny) Barton, Mike Rosa, Daniel Schulz, Miguel Olivero, Amanda Luttrell

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Mar 13, 2025

Lawton Kia responded

Thank you so much for the kind words! We're thrilled to hear that you felt like part of the Lawton Kia family. We truly appreciate your trust and look forward to continuing to serve you!

March 12, 2025

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Service was excellent and on time . Appreciated being worked in on. A Saturday morning as well . More

by harleywharris
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Service Time
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Recommend Dealer
Yes
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Mar 13, 2025

Lawton Kia responded

Thank you for your feedback! We're glad to hear you had an excellent and timely service experience, and we're happy we could accommodate you on a Saturday morning. We look forward to serving you again soon!

March 11, 2025

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It was quick fast and amazing service kept me informed about everything that was going on with the vehicle More

by cammo1986
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Service Time
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Recommend Dealer
Yes
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Mar 13, 2025

Lawton Kia responded

Thank you for your great feedback! We're thrilled to hear that you had a quick, fast, and amazing experience, and that you were kept informed throughout. We look forward to serving you again soon!

March 11, 2025

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Great staff and they are all professional. I feel at home when I am there. More

by cenzo209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clint Walker, Allan Dacci, Vincenzo (Vinny) Barton, Mike Rosa, Arion Brown, Miguel Olivero, Waylan Hubbard, Amanda Luttrell, Josiah Arroyo

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Mar 13, 2025

Lawton Kia responded

Thank you for the wonderful feedback! We're so glad to hear you feel at home with our professional staff. We truly appreciate your trust and look forward to seeing you again!

March 10, 2025

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Employee Rating

Service Department is excellent. Calling for appointment is easy to schedule. My timeline is always worked with. Repairs are done in timely matter. More

by bb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Luttrell , Heather, Renee

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Mar 10, 2025

Lawton Kia responded

Thank you for your kind words, bb! We're glad to hear that scheduling was easy and that our service team met your timeline and expectations. We appreciate your business and look forward to assisting you again in the future!

March 06, 2025

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Very truthful and spoke everything of how the warranty goes and what needed to be done to get the car going More

by nickr1704
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Workmanship
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Recommend Dealer
Yes
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Mar 07, 2025

Lawton Kia responded

Thanks for your feedback, Nick! We're glad our team provided clear and honest information about your warranty and what needed to be done. Let us know if you need anything else! 🚗👍

March 05, 2025

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Employee Rating

Great experience there. Staff are always kind and thoughtful! Would definitely go back for services. More

by Cashcaldwell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

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Mar 05, 2025

Lawton Kia responded

Thank you, Cashcaldwell1! We're so glad to hear you had a great experience. We appreciate your kind words and look forward to serving you again!

March 03, 2025

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Great service and excellent customer service provided by Kia and it staff thank you very much More

by markdenise35
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 03, 2025

Lawton Kia responded

Thank you, Mark! We're so glad you had a great experience. We appreciate your kind words and look forward to serving you again! 🚗😊

March 03, 2025

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The staff at Kia were very friendly and informative. Definitely one of the best service departments around. More

by donnachao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

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Mar 03, 2025

Lawton Kia responded

Thank you, Donna! We're glad you had a great experience with our friendly and informative team. We appreciate your kind words! 😊🚗

March 03, 2025

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Employee Rating

The battery in my 2 month old car is bad. They were not helpful at replacing the battery. More

by MELLEHRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Clint Walker, Vincenzo (Vinny) Barton, Miguel Olivero, Amanda Luttrell

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Mar 03, 2025

Lawton Kia responded

We apologize for any concerns regarding the battery. I appreciate you taking the time to speak with me this morning and allowing us to test it again. During the visit, the vehicle started without any issues. However, if the problem arises again, please don’t hesitate to reach out to me directly at 580-771-3275. Thank you, Amanda Luttrell (Service Manager)

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