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Deborah Johns

Overview Reviews (777) Inventory (200)

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Deborah Johns

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8

777 Reviews

Overview Reviews (777) Inventory (200)

4.8

777 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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777 Reviews of Deborah Johns

February 08, 2026

Dealership Rating

Employee Rating

Good Service good attitudes good people knowledgeable staff attention to detail with everything Involving my car staff attention to detail with everything Involving my car More

by STVNCONNER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Deborah Johns

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February 06, 2026

Dealership Rating

Employee Rating

Always so pleasant & accommodating whenever I come in with any of my vehicles. I appreciate the friendly service. with any of my vehicles. I appreciate the friendly service. More

by prptyofmoss

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 06, 2026 -

Lawton Kia responded

Thank you for the kind words! We’re happy to hear you always have a pleasant experience and appreciate your trust in us. We look forward to seeing you again! 😊

February 05, 2026

Dealership Rating

Employee Rating

I came in for a recall. I was waiting for over 90 minutes before they told me they couldn't perform the recall because the part was missing. I think this should have been co I was waiting for over 90 minutes before they told me they couldn't perform the recall because the part was missing. I think this should have been communicated before making me wait. More

by wraeann

Verified Customer

Recommend Dealer

Other Employees Tagged: Deborah Johns

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Feb 05, 2026 -

Lawton Kia responded

Hi Wraeann, Thank you for sharing. We did have all required recall parts in stock; however, we were unable to complete the recall because the vehicle had been previously tampered with, which prevented the repair from being performed safely. We understand how frustrating the wait must have been and apologize that this was not communicated sooner. I’d be happy to speak with you directly to clear up any confusion. Please feel free to contact me at 580-771-3275. Amanda Luttrell (Service Manager)

February 05, 2026

Dealership Rating

Employee Rating

They did amazing job helping me With everything With loaner bring my car back to me .they treated me with respect loaner bring my car back to me .they treated me with respect More

by kathy_5kids

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Deborah Johns

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Feb 06, 2026 -

Lawton Kia responded

Thank you for the kind words! We’re so glad our team could help with everything—from the loaner to returning your vehicle—and that you felt respected throughout the process. We truly appreciate your trust! 😊

February 03, 2026

Dealership Rating

Employee Rating

They are always helpful and kind. They got our car in and out faster than we expected. They got our car in and out faster than we expected. More

by ARONSHADY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Deborah Johns

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Feb 04, 2026 -

Lawton Kia responded

Thank you for the great review! We’re glad we could get you in and out quickly and provide helpful, friendly service. We appreciate your support!

February 01, 2026

Dealership Rating

Employee Rating

Absolutely Fabulous people. Very professional. I would recommend anyone to Kia Dealership Absolutely one great staff! Very professional. I would recommend anyone to Kia Dealership Absolutely one great staff! More

by londonking441

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Deborah Johns

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Feb 04, 2026 -

Lawton Kia responded

Thank you for the kind words! We’re thrilled you had such a positive experience and appreciate your recommendation!

February 01, 2026

Dealership Rating

Employee Rating

by londonking441

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Deborah Johns

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Feb 04, 2026 -

Lawton Kia responded

Thank you for the wonderful feedback! We’re glad you had a great experience and truly appreciate your recommendation!

January 29, 2026

Dealership Rating

Employee Rating

Always caring for their customers. Excellent customer service. Friendly associates in all departments. They're very informational when it comes to which services needs to be done to yo Excellent customer service. Friendly associates in all departments. They're very informational when it comes to which services needs to be done to your vehicle More

by ossa613

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vincenzo (Vinny) Barton, Amanda Luttrell , Tamara Jones

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Jan 30, 2026 -

Lawton Kia responded

Thank you for the kind words! We truly appreciate your trust and are glad to hear our team provides caring, friendly, and informative service. We look forward to continuing to take great care of you and your vehicle!

January 23, 2026

Dealership Rating

Employee Rating

The ladies at Lawton, Kia’s service dept are extremely helpful and knowledgeable. My service was handled very expeditiously. Great customer care. helpful and knowledgeable. My service was handled very expeditiously. Great customer care. More

by Bob

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amanda Luttrell

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Jan 26, 2026 -

Lawton Kia responded

Thank you for the kind words! We’re glad our team could provide helpful, knowledgeable, and speedy service. We appreciate you sharing your experience!

January 22, 2026

Dealership Rating

Employee Rating

All around great service! Entire Service staff and commission staff are all great people all the time. Entire Service staff and commission staff are all great people all the time. More

by TIMH07093

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Deborah Johns

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Jan 23, 2026 -

Lawton Kia responded

Thank you, Tim! We’re thrilled to hear you had a great experience with our entire team—we truly appreciate your kind words and continued support.

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