Deborah Johns
Deborah Johns at Lawton Kia

Deborah Johns

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
628 Reviews
4.8

628 Reviews

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628 Reviews of Deborah Johns

June 07, 2025

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Deborah is awesome. Very courteous but the lobby could be a little bit cleaner and have variety of snacks! More

by normawilson64
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Recommend Dealer
Yes
Jun 09, 2025

Lawton Kia responded

Thank you for the feedback! We’re happy to hear Deborah was awesome and appreciate your suggestions to improve the lobby experience.

June 05, 2025

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Great service department Deborah kept us informed about what was going on withe the vehicle in a polite and timely manner will be coming back soon More

by JACOBJOHNS227
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Luttrell

Jun 06, 2025

Lawton Kia responded

Thank you for the great feedback! We're happy Deborah kept you informed and look forward to seeing you again soon!

June 05, 2025

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I will never go to another dealership for anything ever since I bought my Kia. I have never had any problems. The staff is wonderful! I always am taking care of immediately and everyone is very genuine. More

by beverlycarrasco9
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell , Anthony and Brandon

Jun 06, 2025

Lawton Kia responded

Thank you for your loyalty and kind words! We're thrilled to be your trusted dealership and look forward to taking care of you for years to come.

June 05, 2025

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They are always verify helpful and the treatment of customers is top notch. We own three Kia’s in our family and the only place they get taken too is Lawton KIA. More

by richard.o.fisk
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Recommend Dealer
Yes
Jun 06, 2025

Lawton Kia responded

Thank you for your loyalty and kind words! We're honored to be your family's choice for Kia service and look forward to continuing to serve you.

June 05, 2025

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Recall program was a problem because not working 2 different times.Debbie did what she could. More

by somber004
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Recommend Dealer
Yes
Jun 06, 2025

Lawton Kia responded

Thank you for your feedback. We’re sorry for the inconvenience with the recall program and appreciate Debbie’s efforts to assist you.

June 03, 2025

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They make sure that your car is working properly no matter what it takes to get the job done. More

by dunnj8807
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Recommend Dealer
Yes
Jun 04, 2025

Lawton Kia responded

We appreciate your trust and are glad we could get your car running perfectly!

June 03, 2025

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Great customer service! I was impressed with all of your staff. Very friendly , knowledgeable and supportive. More

by tkcullers
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

Jun 04, 2025

Lawton Kia responded

Thank you! We're thrilled to hear you had a great experience with our friendly and knowledgeable team!

May 31, 2025

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I was not very pleased with the way customer service was handled. I had an appointment but some how my car got pushed back and was not given the service that I requested. I only wanted to engine checked out More

by kse8605
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Recommend Dealer
Yes

Other Employees Tagged: Allan Dacci, Amanda Luttrell , Rebecca

Jun 04, 2025

Lawton Kia responded

I’m sorry to hear about your experience and the lack of communication. We appreciate your feedback and will work to improve our service and updates.

May 26, 2025

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Very professional. Keeps you informed of status. Courteous. Very clean. Chairs uncomfortable so be prepared. Awesome staff. Keep up the wonderful work. More

by carlettathrasher
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Luttrell

May 27, 2025

Lawton Kia responded

Thank you, Carletta! We’re glad you had a great experience and appreciate your kind words about our team. We’ll definitely take your feedback about the chairs into consideration!

May 24, 2025

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Love this place. Always friendly and attentive to all my questions and needs. All the Advisors are the great, Debra is my favorite! More

by leisakiefer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Luttrell

May 27, 2025

Lawton Kia responded

Thank you, leisakiefer! We’re so happy to hear you love it here and that Debra is your favorite. We’ll be sure to share your kind words with her!

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