Deb Kramer
Deb Kramer at Dorsch Ford Lincoln Kia
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Deb Kramer

Service Advisor - West

Dorsch Ford Lincoln Kia

2641 Eaton Road
Green Bay, WI 54311

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4.3
13 Reviews

Deb Kramer has been with Dorsch since 2014 as a Service Advisor. Deb grew up in Clearwater Florida and spent her summers in Door County! Her favorite memory at Dorsch was when she wore a Big Bird costume to work all day. In her spare time she enjoys planting, reading and walking her dog. Her favorite holiday is Christmas and favorite car we sell is the Kia Sportage. A random fact about herself is that she is very independent.

4.3

13 Reviews

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13 Reviews of Deb Kramer

January 23, 2024

Dealership Rating
Employee Rating

They told me exactly what they where going to do and did in in a good timely matter More

by Ssllkrek63@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Dorsch Ford Lincoln Kia responded

We really appreciate you taking the time to leave Dorsch Lincoln this awesome review, thank you!

January 06, 2024

Dealership Rating
Employee Rating

Had some recall work done on my Edge. Used the valet pickup and delivery. Everything was fantastic. Great communication and excellent service. More

by JBarta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Dorsch Ford Lincoln Kia responded

We're glad to know your recall work went smoothly and you found our valet service convenient. Thanks for trusting Dorsch Ford Lincoln Kia with your Edge!

December 11, 2023

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They were very helpful and very professional. They got my vehicle done when they said. More

by John.oldeen
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Dorsch Ford Lincoln Kia responded

We really appreciate you taking the time to leave Dorsch Lincoln this awesome review, thank you!

October 05, 2023

Dealership Rating
Employee Rating

The service representative that helped me was knowledgeable, polite and professional. She listened to what I needed beyond the oil change and made certain I was taken care of More

by kerrithk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carin Gardner

Oct 06, 2023

Dorsch Ford Lincoln Kia responded

Thank you for the 5-star rating! We're glad to know our service representative was able to assist you effectively with the oil change at Dorsch Lincoln. We'll see you next time! Have a great ride!

October 04, 2023

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Excellent well organized service department. Accommodating shuttle service too. Quick and efficient check in and out. Car was cleaner than when I dropped it off. More

by Kat
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Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Dorsch Ford Lincoln Kia responded

Kat, we're delighted to know that you found our service department at Dorsch Lincoln efficient and well-organized. It's great to learn your car was returned cleaner than when it arrived! Thanks for the review.

September 01, 2023

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Employee Rating

Excellant service and got my car repaired and back to me sooner than they said they would. More

by hrbfro5474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2023

Dorsch Ford Lincoln Kia responded

Thank you for trusting the Dorsch Ford Lincoln Kia team with your business! We're glad we could get your vehicle back to you quickly and hope you won't hesitate to reach out if we can be of service again in the future!

September 01, 2023

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Dealship was helpful. Car was clean. Wait time was at a minimum. Staff was excellent. More

by Jamrvan
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Dorsch Ford Lincoln Kia responded

Thank you for sharing your feedback. It's disappointing to know that we didn't deliver an excellent experience, and I want to see if there is anything that I can do to help. If you're interested, would you please reach out to me at your convenience? Brett Mastey - Service Manager - 920-469-3625

March 02, 2023

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Employee Rating

Horrible customer service, incompetent mechanics, car has been in the shop 2 times since owning it for only 2 months, needs work again and they won’t return text messages or phone calls about this warranty w More

by Mommy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pat Chady, Brett Mastey, Travis Topel , Damian Bott, Scott Nagy, Sam

Mar 03, 2023

Dorsch Ford Lincoln Kia responded

Hello - thank you for sharing your review. We apologize that you have experienced red flags following your recent purchase and would like the opportunity to discuss this issue with you further. Thanks, Brett Mastey - Service Manager - 920-469-3625

December 24, 2022

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Employee Rating

Thomas was very attentive to my vehicle needs and any questions I had. Top notch service and expertise. Very well done, Thank you I’ll be back when I need another vehicle. More

by mpankratz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Brosig

Dec 28, 2022

Dorsch Ford Lincoln Kia responded

We appreciate the awesome review for Thomas and the team! We hope that you come back to visit Dorsch Lincoln again next time! Thank you!

October 07, 2022

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Employee Rating

Deb & Rob were extremely helpful with setting up diagnostic service appointments for my vehicle. Very professional, timely, and kept me informed at each step. I would highly recommend both of them. More

by Herbal.Nature
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rob Brosig

Oct 10, 2022

Dorsch Ford Lincoln Kia responded

Thank you for taking the time to share this excellent feedback with us! We're happy to hear Deb & Roy took great care of you and we appreciate you recommending them to others. Take care and thanks again for your business, from all of us here at Dorsch Ford Lincoln Kia!

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