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Deanna Parnell
Deanna Parnell at Jim Hudson Lexus
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Deanna Parnell

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Deanna Parnell

January 30, 2025

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Deanna was very friendly, knowledgeable, and attentive to my needs, in regards to my vehicle! She has the perfect personality for communicating with customers! More

by Sadina
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Recommend Dealer
Yes
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Jan 30, 2025

Jim Hudson Lexus responded

Thank you for your wonderful review, Sadina! We're thrilled to hear that Deanna provided you with friendly, knowledgeable, and attentive service at Jim Hudson Lexus of Columbia. We appreciate your kind words and look forward to assisting you again in the future!

January 28, 2025

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Highly recommend. Julia was pleasant & most helpful in dealing with rescheduling service appt due to weather. Deanna was thorough in explaining required & recommended More

by Morgan
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Julia, service technician ( failed to get his name)

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Jan 29, 2025

Jim Hudson Lexus responded

Morgan, thank you for the recommendation! We're delighted to hear that Julia and Deanna made your experience at Jim Hudson Lexus of Columbia a positive one. We appreciate your feedback and look forward to serving you again in the future!

January 24, 2025

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Lexus dealership has wonderful service! Outstanding knowledge of my car and feedback were given. Outstanding! More

by Jennifer
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Recommend Dealer
Yes
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Jan 27, 2025

Jim Hudson Lexus responded

Jennifer, we're delighted to hear that you had such a positive experience with the team at Jim Hudson Lexus of Columbia! Thank you for highlighting their outstanding service and knowledge. Enjoy your ride!

January 10, 2025

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Love the service. The people are so friendly and accommodating and you get a play by play video of the technician working on your car. I would recommend 💯! More

by deedee
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2025

Jim Hudson Lexus responded

Thank you for the glowing review! We're delighted to hear that our service and team at Jim Hudson Lexus of Columbia made such a positive impression. We appreciate your recommendation and look forward to serving you again in the future!

January 08, 2025

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Very friendly and professional. Lexus has the best customer service by far. Great waiting area. More

by edleuven01
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Barry Frick, Tony Locklear, Sam Mercado, Shaun Crosier, Danny Chupek, Erik Due, Danil Weih, Jared Goodman

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Jan 08, 2025

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We're glad that our team was friendly and you enjoyed our waiting area.

January 05, 2025

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Deanna was amazing to work with, highly recommend! Will definitely look forward to working with her in the future. More

by audra.shives
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Workmanship
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Recommend Dealer
Yes
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Jan 06, 2025

Jim Hudson Lexus responded

We're delighted to hear that Deanna provided such a great experience at Jim Hudson Lexus of Columbia! Thank you for the recommendation, and we look forward to welcoming you back in the future.

January 04, 2025

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I recently had my Lexus serviced at Jim Hudson Lexus of Columbia, and the experience was exceptional. The staff was professional, courteous, and attentive to my needs. They kept me informed throughout the More

by abhi T.
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Workmanship
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Recommend Dealer
Yes
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Jan 06, 2025

Jim Hudson Lexus responded

Abhi, we're delighted to hear about your exceptional service experience at Jim Hudson Lexus of Columbia! Our team is committed to providing top-notch care and expertise. Thank you for recommending us, and we look forward to serving you again in the future!

January 01, 2025

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The service was excellent. My car was ready when I wanted it.I would recommend this dealership to everyone. More

by bill250
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Service Communication
Recommend Dealer
Yes
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Jan 02, 2025

Jim Hudson Lexus responded

Thank you for your positive feedback, Bill! We're glad to hear that your service experience at Jim Hudson Lexus met your expectations and that your car was ready when you needed it. We truly appreciate your recommendation and look forward to serving you again in the future!

December 18, 2024

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Deanna was great. Efficient and pleasant. For me out of there 30 minutes early. A great experience. More

by cory
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Recommend Dealer
Yes
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Dec 19, 2024

Jim Hudson Lexus responded

Thank you, Cory! We’re thrilled to hear Deanna provided you with efficient and pleasant service, getting you out ahead of schedule. We appreciate your kind words and look forward to serving you again at Jim Hudson Lexus!

December 14, 2024

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Deanna Parnell is an asset to your company. She takes good care of me and doesn’t over sell and is not pushy. More

by uzair
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2024

Jim Hudson Lexus responded

Thank you for your feedback! We’re so glad to hear that Deanna has been taking great care of you. Her approach of being helpful without being pushy truly makes a difference. We appreciate your kind words and look forward to serving you again at Jim Hudson Lexus!

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