Deanna Parnell
Deanna Parnell at Jim Hudson Lexus
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Deanna Parnell

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0
29 Reviews
5.0

29 Reviews

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29 Reviews of Deanna Parnell

April 20, 2025

Dealership Rating
Employee Rating

Deanna was a breathe of fresh air. She made me feel important and I trust her More

by sybilla.t44
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2025

Jim Hudson Lexus responded

We are pleased to hear of your great experience with Deanna and our team! Thanks for taking the time to share it with us.

April 10, 2025

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Deanna was a great service advisor. I will gladly work with her in the future. More

by wdbourne2
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2025

Jim Hudson Lexus responded

We are glad to hear that Deanna provided excellent service. Thanks for choosing Jim Hudson Lexus of Columbia!

April 06, 2025

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In town on a family medical situation and she treated me like a caring friend. Got me on the road like I was a long time customer. If I weren't retired, she would be working for me. More

by cgmcleod41
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston

Apr 07, 2025

Jim Hudson Lexus responded

We're so glad to hear that our team at Jim Hudson Lexus of Columbia made you feel welcome and well taken care of during your visit. It's wonderful knowing we could assist you promptly, especially in such circumstances. Safe travels ahead!

March 27, 2025

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DeannaParnell, Danil Weih and Sehante Simpson are the best at Jim Hudson. Love them all! More

by Mack
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danil Weih , Dehante Simpson - Service Technician

Mar 28, 2025

Jim Hudson Lexus responded

Mack, we are glad to hear that Deanna, Danil, and Sehante have provided such top-notch service. Thank you for being a loyal client of Jim Hudson Lexus of Columbia!

March 25, 2025

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The entire experience from scheduling tge service to finish was very easy and quick. They accommodated our schedule and we got us in on the date that worked well for us. More

by Natalie DuRant
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2025

Jim Hudson Lexus responded

Natalie, we're delighted to hear that your service experience was smooth and convenient at Jim Hudson Lexus of Columbia. Thank you for sharing!

March 21, 2025

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Outstanding service! Prompt and courteous intake, Deanna Parnell is the best!!! She makes you feel like you're her only client. Deanna gave a very detailed rundown of More

by jas626
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Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Jim Hudson Lexus responded

We're delighted to hear about your positive experience with Deanna at Jim Hudson Lexus of Columbia! Our team is committed to providing exceptional service, and it's great to know you felt well taken care of. Thank you for sharing this feedback!

March 20, 2025

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Excellent customer service. Was impressed with service video and the detailed explanation. My service rep was easy to work with. More

by Kaybee
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Recommend Dealer
Yes
Mar 21, 2025

Jim Hudson Lexus responded

Kaybee, we're delighted to hear that you had a great experience with our team at Jim Hudson Lexus of Columbia. Thank you for highlighting the service video and detailed explanations! We look forward to assisting you again in the future.

March 13, 2025

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Jim Hudson‘s dealership is very clean its staff Is very courteous Friendly and accommodating. I really do believe when you do business with Jim Hudson You have found a friend a friend that will ensure all More

by Herbertrudolphreed
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston, Erik Due, Jared Goodman , Mark wickham

Mar 13, 2025

Jim Hudson Lexus responded

Herbertrudolphreed, thank you for the wonderful feedback! We're delighted to hear that our team at Jim Hudson Lexus of Columbia made your experience a positive one. We look forward to assisting you with any future needs!

Mar 13, 2025

Herbertrudolphreed responded

Thank you it was a Pleasant experience and I look forward to continuing a partnership

March 06, 2025

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Jim Hudson has always provided excellent customer service. The service advisors have always been professional and genuine in communicating with me. More

by Vernon
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Recommend Dealer
Yes
Mar 07, 2025

Jim Hudson Lexus responded

Vernon, thank you for sharing your experience with Jim Hudson Lexus of Columbia! We're delighted to know our team has consistently provided excellent service. We appreciate your support and look forward to serving you again in the future!

February 27, 2025

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Employee Rating

Wonderful dealership with great folks there to help in every way. Service department was awesome. Highly recommend! More

by Spencek3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Jim Hudson Lexus responded

Thank you for the glowing review! We're delighted to hear that our team at Jim Hudson Lexus of Columbia provided excellent service. We appreciate your recommendation and look forward to serving you again in the future!

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