Deanna DeCesare
Deanna DeCesare at Diehl Chevrolet of Hermitage
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Deanna DeCesare

Service Advisor

Diehl Chevrolet of Hermitage

2757 E State St
Hermitage, PA 16148

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4.4
99 Reviews

Mark of Excellence Award 2023 - 2024

4.4

99 Reviews

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99 Reviews of Deanna DeCesare

November 16, 2024

Dealership Rating
Employee Rating

Friendly and clean. Sales team is very good, they make feel comfortable and appreciate your needs. More

by EMS030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 12, 2024

Dealership Rating
Employee Rating

Prompt attention at the desk and excelent comunication for the car enquires and the service quality was very good the car service was in perfect condition. More

by RPRIETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Bauman

Nov 13, 2024

Diehl Chevrolet of Hermitage responded

Thank you for sharing how your time in our service department was! It truly means allot hearing from great customers like you as that is how we continue to learn and become better at what we do. At Your Service, Joe Pantone - General Manager

November 11, 2024

Dealership Rating
Employee Rating

Nothing but problems with my car since purchased. Having transmissions issues currently, took in to have e checked. Said it needed a transmission flush, turns out that wasn't the problem. Car still h More

by h2p012
Service Price Transparency
Workmanship
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Recommend Dealer
No

November 07, 2024

Dealership Rating
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This recent service trip was a good experience as the service advisor and the work performed was up to expectations. More

by jim.tonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

November 07, 2024

Dealership Rating
Employee Rating

I would call service no answer leave a message which I did no response. Service lady said she was doing 2 dealerships instead of 1 My 2021 work tk broke down it took 7 days to put a starter an a battery More

by bill.stitt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 01, 2024

Dealership Rating
Employee Rating

Diehl Chevrolet of Hermitage is always professional and efficient! That is why I trust them to service my vehicles. More

by erwinsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 30, 2024

Dealership Rating
Employee Rating

Took longer than expected and didn’t change the oil change percentage. Now have to stop back for them to adjust it. More

by hannahbellbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 13, 2024

Diehl Chevrolet of Hermitage responded

Thank you so much for taking the time to leave us a review. I apologize that we fell short of your expectations, sometimes it takes a little bit longer to ensure we are giving you a quality service visit. I do understand the frustration with us neglecting to reset the oil change percentage, I will be sure that we address this in training with our team as we only get better at helping our customers from hearing from great people like you. At Your Service - Joe Pantone - General Manager.

October 13, 2024

Dealership Rating
Employee Rating

Very efficient. Employees were kind and I didn’t have to wait long. Good experience! More

by wohlinger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Bauman

Nov 13, 2024

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 08, 2024

Dealership Rating
Employee Rating

They always give fast and friendly service. They took me right in without an appointment. More

by ekramer4414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Bauman

Nov 13, 2024

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

October 04, 2024

Dealership Rating
Employee Rating

Very nice service advisors. They let you know the progress of the service and give you an estimate of price. More

by neecee216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

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