Deanna DeCesare
Deanna DeCesare at Diehl Chevrolet of Hermitage
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Deanna DeCesare

Service Advisor

Diehl Chevrolet of Hermitage

2757 E State St
Hermitage, PA 16148

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4.3
103 Reviews

Mark of Excellence Award 2023 - 2024

4.3

103 Reviews

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103 Reviews of Deanna DeCesare

December 18, 2024

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Employee Rating

Someone went into my glove box to get my registration for an inspection they couldn’t do at that time. I was never asked first if they could look for it. More

by sburns0811
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Recommend Dealer
No

December 18, 2024

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Everything was done in a timely manor. I had the tires rotated but they never checked the air pressure because the back tire where 10 pounds off. Other than that they do a good job. I also More

by stewman1
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Recommend Dealer
Yes

November 29, 2024

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Great Experience ! Everyone was very friendly and kind. We were treated with respect and dignity ! While waiting for our car to be serviced we spoke to several employee More

by hotrodduddy
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Recommend Dealer
Yes
Dec 17, 2024

Diehl Chevrolet of Hermitage responded

Wow! Your words are like a warm hug on a cold day - thanks a bunch for the love and positivity! Our Sales team is over the moon knowing they hit the bullseye for you. Here's to more awesome times ahead - we're all geared up to keep rocking your world! - Juanita F. (Executive Assistant)

November 26, 2024

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Service lady was very rude. Was told if light was off no warranty. Even though light goes on and off and it stores the code. Do not recommend this dealership. More

by marke945
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Recommend Dealer
No

November 16, 2024

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Friendly and clean. Sales team is very good, they make feel comfortable and appreciate your needs. More

by EMS030
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Recommend Dealer
Yes
Nov 29, 2024

Diehl Chevrolet of Hermitage responded

We appreciate your kind words and positive feedback! It's fantastic to hear about your wonderful experience with our Sales Department, and we are eager to keep providing you with excellent service.

November 12, 2024

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Prompt attention at the desk and excelent comunication for the car enquires and the service quality was very good the car service was in perfect condition. More

by RPRIETO
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Recommend Dealer
Yes

Other Employees Tagged: Dave Bauman

Nov 13, 2024

Diehl Chevrolet of Hermitage responded

Thank you for sharing how your time in our service department was! It truly means allot hearing from great customers like you as that is how we continue to learn and become better at what we do. At Your Service, Joe Pantone - General Manager

November 11, 2024

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Nothing but problems with my car since purchased. Having transmissions issues currently, took in to have e checked. Said it needed a transmission flush, turns out that wasn't the problem. Car still h More

by h2p012
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Recommend Dealer
No

November 07, 2024

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This recent service trip was a good experience as the service advisor and the work performed was up to expectations. More

by jim.tonty
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Recommend Dealer
Yes
Nov 13, 2024

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

November 07, 2024

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Employee Rating

I would call service no answer leave a message which I did no response. Service lady said she was doing 2 dealerships instead of 1 My 2021 work tk broke down it took 7 days to put a starter an a battery More

by bill.stitt1
Service Price Transparency
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Service Communication
Recommend Dealer
No

November 01, 2024

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Employee Rating

Diehl Chevrolet of Hermitage is always professional and efficient! That is why I trust them to service my vehicles. More

by erwinsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

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