Deana Hicks
Assistant Service Manager
Spitzer Toyota Monroeville
4710 William Penn Highway
Monroeville, PA 15146
186 Reviews
Write a Review186 Reviews of Deana Hicks
December 02, 2025
Everyone was very nice to me and treated me with respect and kindness. Very helpful! and kindness. Very helpful! More
Other Employees Tagged: Justin Costello, James Thomas, Lacie Suprano
November 26, 2025
Workers are not friendly. They just look at you and keep walking. Over all good. They just look at you and keep walking. Over all good. More
Other Employees Tagged: Charles Carter, Stacey Davis
November 13, 2025
Deana and Rob were exceptional in assisting me to buy a new car. Both are very knowledgeable and consumer friendly. new car. Both are very knowledgeable and consumer friendly. More
Other Employees Tagged: Robert Skoog, Ralph Enberg
November 09, 2025
The service was wonderful. Everybody was very professional and they got my car done earlier than expected. I would have recommended this dealership too many people. Everybody was very professional and they got my car done earlier than expected. I would have recommended this dealership too many people. More
Other Employees Tagged: Charles Carter, Stacey Davis
November 02, 2025
Nice clean place. Diana's a very nice person. They do a really nice job Diana's a very nice person. They do a really nice job More
Other Employees Tagged: James Thomas, Nick Pike
October 28, 2025
One of the items to be addressed was the failure of the rear hatch door to open and close automatically. I was quoted just over $1300 to fix it. I declined and came home, read the manual, and discovered rear hatch door to open and close automatically. I was quoted just over $1300 to fix it. I declined and came home, read the manual, and discovered there is an on/off switch in the glove box that was inadvertently switched off. Now it works fine. They fixed the leaky sunroof but I was misquoted on the charge. I felt they were trying to sell me anything! The mistake was enough to end my business there. More
October 28, 2025
Deanna was my contact person. She is wonderful, easy to communicate with it very clear. Everybody was very accommodating. Service fees were reasonable. She is wonderful, easy to communicate with it very clear. Everybody was very accommodating. Service fees were reasonable. More
Other Employees Tagged: James Thomas, Elvis "David" Bole, Matthew Artis, Amber Barone, Nick Pike
October 17, 2025
Like updated info given about the status of your vehicle. I also love the video of underneath the vehicle and brakes. vehicle. I also love the video of underneath the vehicle and brakes. More
Other Employees Tagged: Elvis "David" Bole, Charles Carter
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