Deana Hicks
Assistant Service Manager
Spitzer Toyota Monroeville
                                            
                                                4710 William Penn Highway
                                                Monroeville, PA 15146
                                            
                                    
181 Reviews
Write a Review181 Reviews of Deana Hicks
November 02, 2025
Nice clean place. Diana's a very nice person. They do a really nice job Diana's a very nice person. They do a really nice job More
Other Employees Tagged: James Thomas, Nick Pike
October 28, 2025
Deanna was my contact person. She is wonderful, easy to communicate with it very clear. Everybody was very accommodating. Service fees were reasonable. She is wonderful, easy to communicate with it very clear. Everybody was very accommodating. Service fees were reasonable. More
Other Employees Tagged: James Thomas, Elvis "David" Bole, Matthew Artis, Amber Barone, Nick Pike
October 28, 2025
One of the items to be addressed was the failure of the rear hatch door to open and close automatically. I was quoted just over $1300 to fix it. I declined and came home, read the manual, and discovered rear hatch door to open and close automatically. I was quoted just over $1300 to fix it. I declined and came home, read the manual, and discovered there is an on/off switch in the glove box that was inadvertently switched off. Now it works fine. They fixed the leaky sunroof but I was misquoted on the charge. I felt they were trying to sell me anything! The mistake was enough to end my business there. More
October 17, 2025
Like updated info given about the status of your vehicle. I also love the video of underneath the vehicle and brakes. vehicle. I also love the video of underneath the vehicle and brakes. More
Other Employees Tagged: Elvis "David" Bole, Charles Carter
October 16, 2025
The scheduling of the appointment was quick and easy. The explanations were informative. Employees were courteous. The explanations were informative. Employees were courteous. More
Other Employees Tagged: James Thomas
October 15, 2025
The staff is very friendly. Customer service is great. By far the easiest car buying experience I’ve ever had. Deana, Charles, Elvis, and James are always accommodating. The cas Customer service is great. By far the easiest car buying experience I’ve ever had. Deana, Charles, Elvis, and James are always accommodating. The cashiers are always very friendly and helpful. Thank you!! More
Other Employees Tagged: Amber Barone
October 15, 2025
I like spitzers. They are very convenient to where I live. The staff is so nice and the appointments are easy to schedule. They are very convenient to where I live. The staff is so nice and the appointments are easy to schedule. More
Other Employees Tagged: James Thomas, Charles Carter, Amber Barone
October 03, 2025
They have always been respectful and reasonably priced. I would recommend this service team for maintenance and repairs I would recommend this service team for maintenance and repairs More
Other Employees Tagged: James Thomas, Lacie Suprano
                
                
                            
                
                
                
                