Dean Retan

Made an appointment one week in advance to check out a nonfunctional horn. Showed up for my 8:30 AM appointment to drop off the car, at 2:00 PM I called to see how it was going and was told that they woul nonfunctional horn. Showed up for my 8:30 AM appointment to drop off the car, at 2:00 PM I called to see how it was going and was told that they would probably not get a chance to look at it until the following afternoon. I can’t understand why I needed an appointment for my car to sit for at least 36 hours before even getting looked at considering it runs fine even without a functional horn. I cannot comment on the quality of their service as I decided that I would not give my business to a dealership that had no consideration to limit the time their customers are without a vehicle. It boggles my mind as to why they even made that appointment. More

Report | Print

Service dept was friendly and helpful job was completed as promised. Finance dept also helpful and friendly as promised. Finance dept also helpful and friendly More

by MARGARET.SHALDA Verified Customer Verified Customer

Report | Print

Always good the their customers and always answering any questions. Respectful, caring, helpful, taking pride. questions. Respectful, caring, helpful, taking pride. More

by TYLERETTERMAN Verified Customer Verified Customer

Report | Print

Bryan Patton goes above and beyond for his customers. I highly recommend him for all you new and used car needs. Cindy in finance is amazing to. Thank you guys so much for all your help. I highly recommend him for all you new and used car needs. Cindy in finance is amazing to. Thank you guys so much for all your help. More

by SANDRALEETYSON Verified Customer Verified Customer

Report | Print

My most recent experience was an early lease trade in. I brought my vehicle in for an oil change and ended up leaving with a new lease! So happy with my experience! Andrew Z is great to work with! I brought my vehicle in for an oil change and ended up leaving with a new lease! So happy with my experience! Andrew Z is great to work with! More

by PVESPA07 Verified Customer Verified Customer

Report | Print

They treat you like family. .... they answer all your Questions very helpful very freindly thank you for everythting they did for me.. .... they answer all your Questions very helpful very freindly thank you for everythting they did for me.. More

by SANDYRING13 Verified Customer Verified Customer

Report | Print

Only dealership I like to work with they are always so helpful and willing to do their best helpful and willing to do their best More

by ELWARTOWSKI66 Verified Customer Verified Customer

Report | Print

Would not recommend this dealership to anyone. I leased a 2022 Escape in June and the car is making a noise. I have it in service twice and still isn't fixed. All I got where excuses from service. I leased a 2022 Escape in June and the car is making a noise. I have it in service twice and still isn't fixed. All I got where excuses from service. There is a lot more to this then I can write. I will never be back to this dealership. I will take my business elsewhere. They are very unprofessional. More

Report | Print

Dean is great and took good care of me. Everything went as good as it could with my two week old truck having issues. Everything went as good as it could with my two week old truck having issues. More

by ZUREKI Verified Customer Verified Customer

Report | Print

I ordered my 2022 Escape in December. I was given emails every 2 weeks letting me know the progress of my vehicle. I couldn't be more pleased with my purchase and transaction from Tayor I was given emails every 2 weeks letting me know the progress of my vehicle. I couldn't be more pleased with my purchase and transaction from Tayor Ford. Andrew Louitt is the BEST! More

by MICHAEV Verified Customer Verified Customer

Report | Print