25 Reviews
Write a Review25 Reviews of Dean Retan
June 06, 2024
Service dept was friendly and helpful job was completed as promised. Finance dept also helpful and friendly as promised. Finance dept also helpful and friendly More
Other Employees Tagged: Brittney Fuchs, Chris Geletzke, Jerry Arrowood, Dan Kontur
May 28, 2024
Always good the their customers and always answering any questions. Respectful, caring, helpful, taking pride. questions. Respectful, caring, helpful, taking pride. More
Other Employees Tagged: Don Moon, Mike Hayes, Aaron Pacheco, Nick Isom, Brittney Fuchs, Chris Geletzke, Chase Baxter, Donovan Snow, Dan Kontur
May 18, 2024
Bryan Patton goes above and beyond for his customers. I highly recommend him for all you new and used car needs. Cindy in finance is amazing to. Thank you guys so much for all your help. I highly recommend him for all you new and used car needs. Cindy in finance is amazing to. Thank you guys so much for all your help. More
Other Employees Tagged: Bryan Patton
February 21, 2023
My most recent experience was an early lease trade in. I brought my vehicle in for an oil change and ended up leaving with a new lease! So happy with my experience! Andrew Z is great to work with! I brought my vehicle in for an oil change and ended up leaving with a new lease! So happy with my experience! Andrew Z is great to work with! More
December 18, 2022
They treat you like family. .... they answer all your Questions very helpful very freindly thank you for everythting they did for me.. .... they answer all your Questions very helpful very freindly thank you for everythting they did for me.. More
Other Employees Tagged: Andrew Louttit, Jerry Arrowood
September 16, 2022
Would not recommend this dealership to anyone. I leased a 2022 Escape in June and the car is making a noise. I have it in service twice and still isn't fixed. All I got where excuses from service. I leased a 2022 Escape in June and the car is making a noise. I have it in service twice and still isn't fixed. All I got where excuses from service. There is a lot more to this then I can write. I will never be back to this dealership. I will take my business elsewhere. They are very unprofessional. More
Other Employees Tagged: Todd pluff
July 01, 2022
Dean is great and took good care of me. Everything went as good as it could with my two week old truck having issues. Everything went as good as it could with my two week old truck having issues. More
Other Employees Tagged: Andrew Louttit
May 02, 2022
I ordered my 2022 Escape in December. I was given emails every 2 weeks letting me know the progress of my vehicle. I couldn't be more pleased with my purchase and transaction from Tayor I was given emails every 2 weeks letting me know the progress of my vehicle. I couldn't be more pleased with my purchase and transaction from Tayor Ford. Andrew Louitt is the BEST! More
Other Employees Tagged: Andrew Louttit
February 25, 2022
Taylor Ford has very bad customer service, they kept our Ford Edge ST, for roughly 3 months to repair a oil pan gasket. The did give us a loaner car. A standard edition for fusion car. They would never retu Ford Edge ST, for roughly 3 months to repair a oil pan gasket. The did give us a loaner car. A standard edition for fusion car. They would never return our calls when we would try to get updates about our vehicle. Then once we did get our vehicle back my fiancé and myself drove to Florida, just to find our Edge ST is leaking oil all over the place. So we call a ford dealership in Florida and they tell us that the oil pan gasket was not fixed properly and it was a hack job. We also have proof to back this up from the Florida dealership. So I would never recommend taylor for to anyone. Unless you like poor customer service and hackers to work on your car. I guarantee it will not be fixed properly. How do you keep a car for 3 months and not even fix it right? Something as simple as a oil pan gasket. Your service department is a complete joke. More