Dean Pontikos

Dean was great! Very knowledgeable and accommodating as we had to leave for a couple of hours in the middle of the transaction to feed our puppies. Would recommend D Very knowledgeable and accommodating as we had to leave for a couple of hours in the middle of the transaction to feed our puppies. Would recommend Dean to everyone I know. More

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He has a great customer service, he is very attentive and very professional he is the bests very professional he is the bests More

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So Far for me, Service Fantastic, Sales no. I recommend for service not for sales. I recommend for service not for sales. More

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Extended maintenance contract, worked with Dean Pontikos, who set it up with David Patterson. Made the transaction seamless. who set it up with David Patterson. Made the transaction seamless. More

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Derby’s the bestsevice guy I have ever had in the service dept I’ve ever dealt with. This guy definitely deserves a raise working at Fletcher,,,, dept I’ve ever dealt with. This guy definitely deserves a raise working at Fletcher,,,, More

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He is serious about cars. He got me the one i wanted for my wife. Now i am looking at one for me. I came back to Dean. He is the Dean of Mercedes Benz University. my wife. Now i am looking at one for me. I came back to Dean. He is the Dean of Mercedes Benz University. More

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Great experience! This was our first time leasing from Mercedez-Benz and everything about our experience was great! I am not a fan of car shopping, but with Dean's hel This was our first time leasing from Mercedez-Benz and everything about our experience was great! I am not a fan of car shopping, but with Dean's help, I have a new found perspective. I am so pleased with my GLC 43 AMG Coupe. It was not the car I came into to see, but it turned out to be the perfect match for me. Thank you!!! More

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Service & Friends In my nine-year experience with FJ, I have always been greeted with a “friendly” smile, from the minute I pull up to the very end. My service rep’s In my nine-year experience with FJ, I have always been greeted with a “friendly” smile, from the minute I pull up to the very end. My service rep’s expertise makes life “simple” for me, as he knows exactly what needs to be done. More

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Service excellence Everyone I have ever met at fletcher jones makes can be a complicated experience easy by breaking everything down one step at a time. Today it was po Everyone I have ever met at fletcher jones makes can be a complicated experience easy by breaking everything down one step at a time. Today it was pouring down rain, there were people everywhere to help me navigate through my service experience. I even got a much needed car wash in this raining weather we are experiencing. Thank you so much for everything More

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Excellent service! From our initial inquiry until the moment we drove away in our new car, the team at Fletcher Jones was attentive, supportive and responsive. They repl From our initial inquiry until the moment we drove away in our new car, the team at Fletcher Jones was attentive, supportive and responsive. They replied to my online inquiry within minutes and we were quickly and painlessly able to negotiate a price to fit our budget. When we arrived to the dealership, we were welcomed and taken care of. The dealership itself is very impressive, the whole process was quick and the service was fantastic. I would highly recommend buying a car from this dealership- Dean and Joey were great! More

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