My experience at Tamiami was unbelievable.
I finally found the vehicle I was looking for and ready to purchase. I was purchasing the vehicle from out of state. I called the surrounding busines
I finally found the vehicle I was looking for and ready to purchase. I was purchasing the vehicle from out of state. I called the surrounding businesses in the area, they all gave thumbs up on Tamiami. No problem I thought. The dealership, with the exception of my salesperson was fine. My salesperson Dean G was a total lack of customer service NIGHTMARE and wreck. I told him more than once that I'm on central standard time zone. He would still call me early in the morning before the sun was up to argue and fuss that the process with my bank and insurance was taking too long. Anytime you are purchasing from out of state, it's a longer banking process DEAN. If it were not for the great customer service of salesperson, Crystal K, I would have backed out of this deal. Crystal saved the sale. Dean should be taken through in-depth and intensive customer service classes ASAP. Please do not let Dean loose on another unsuspecting customer. End of story, Crystal took pictures of the vehicle sections that I requested and assured me that I was getting a great deal. Dean, please put people over the sale, be patient, be professional, please Listen and STOP the ridiculous threats. Dan was great, recommending a transport service. To say the least, this was not a seamless nor a stress-free experience. Thankfully, the car was Perfect.
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by harts757
Verified Customer
Verified Customer
Jun 10, 2025 -
Tamiami Hyundai responded
Thank you for sharing your experience with us. While it's great to hear that Crystal and Dan were able to assist you positively, I'm sorry about some of the challenges you faced during the sales process. We appreciate your feedback and ask that you reach out directly if you'd like to discuss anything else. Best, Carlos Caraballo - General Manager - 239-417-1222 ext. 3223
Quick service that got me back on the road.
Car drives great after new tires and alignment
Car drives great after new tires and alignment
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by mikewb70
Verified Customer
Verified Customer
Jun 10, 2025 -
Tamiami Hyundai responded
Mike, thanks so much for the 5-star review of Tamiami Hyundai!
The dealership is under construction so it's difficult to
know where to go and there is a lot of trailer jumping. Had to provide trade value documents to get good value for my trade. Provided this after thei
know where to go and there is a lot of trailer jumping. Had to provide trade value documents to get good value for my trade. Provided this after their first offer that was very low. My advice is to do your homework first. Once the dealership is finished with construction it'll probably be very nice.
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by john.l.03
Verified Customer
Verified Customer
Jun 02, 2025 -
Tamiami Hyundai responded
John, thanks for sharing your experience with us at Tamiami Hyundai. We appreciate your patience during our construction phase and are glad you were able to navigate the trade-in process successfully. Your feedback is valuable, and we look forward to welcoming you back once everything is complete!
The dealership was pleasant to work with.
Dean was amazing to work with, there was no pressure.
Dean was amazing to work with, there was no pressure.
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by mikewb70
Verified Customer
Verified Customer
May 12, 2025 -
Tamiami Hyundai responded
Thank you for taking the time to review Dean and Tamiami Hyundai! It really means a lot to hear that you're happy.
He was great.
He knew we had limited time and he worked around our schedule.
He knew we had limited time and he worked around our schedule.
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by PJBSALESINC
Verified Customer
Verified Customer
May 05, 2025 -
Tamiami Hyundai responded
It was our pleasure to accommodate you! Thanks for choosing Tamiami Hyundai!
Dean was great.
Quick to respond and answered all questions. Would certainly buy another vehicle from him.
Quick to respond and answered all questions. Would certainly buy another vehicle from him.
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by mlinnell55
Verified Customer
Verified Customer
Apr 29, 2025 -
Tamiami Hyundai responded
We're delighted to hear that Dean provided such excellent service at Tamiami Hyundai! It's wonderful knowing he was responsive and helpful throughout your experience. We look forward to assisting you with any future vehicle needs!
The facility was under construction so it was cumbersome
but Dean Gonzalez made it work for us. He is honest, very friendly, and asked us many open ended questions to fully understand what we were looking t
but Dean Gonzalez made it work for us. He is honest, very friendly, and asked us many open ended questions to fully understand what we were looking to accomplish. We is customer focused for sure and likes the product he is selling.
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by naylorbill57
Verified Customer
Verified Customer
Apr 18, 2025 -
Tamiami Hyundai responded
Thank you for your patience during our construction at Tamiami Hyundai. We're glad to hear Dean provided excellent service and helped make the experience a positive one. We appreciate your feedback and look forward to serving you again in the future!
Fair
Honest
Trustworthy
100% Recommended
Excellent
decision for my and my family
thanks for your help 👍🏻
decision for my and my family
thanks for your help 👍🏻
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by CARLOSLFM9042
Verified Customer
Verified Customer
Apr 07, 2025 -
Tamiami Hyundai responded
Thank you for the fantastic feedback! We're delighted to hear that your experience with Tamiami Hyundai was fair and trustworthy. We appreciate your recommendation and are glad we could assist you and your family!
Smooth transition.
Dean got the job done even after we hit a few roadblocks. We will do business again
Dean got the job done even after we hit a few roadblocks. We will do business again
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by reallybigyankeefan
Verified Customer
Verified Customer
Feb 17, 2025 -
Tamiami Hyundai responded
We're delighted to hear that Dean ensured a smooth experience for you at Tamiami Hyundai, even with a few bumps along the way. Thank you for your trust and we look forward to assisting you again in the future!
Dean was the most helpful salesman that we have ever had
the pleasure of working with, he truly cares about you as a client and wants to see you not only happy with your purchase but truly cares to make sur
the pleasure of working with, he truly cares about you as a client and wants to see you not only happy with your purchase but truly cares to make sure you are taking on something that is within your budget, the car industry gets a bad reputation for people trying to screw others over and that's not the case here. Would gladly over and over again recommend to work with not only Dean but the entire dealership.
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by njohnson
Verified Customer
Verified Customer
Jan 29, 2025 -
Tamiami Hyundai responded
Thank you for sharing your experience with Dean and the team at Tamiami Hyundai! We're delighted to know that he provided such exceptional service and made sure everything was within your budget. Your recommendation means a lot to us, and we look forward to assisting you again in the future!