Dean Gonzalez

I have tried to contact dealership on two occasions. ...i didnot receive any paperwork , except registration. I tried to contact dealership....getting no return on VM and get Ford receptionist when I ca ...i didnot receive any paperwork , except registration. I tried to contact dealership....getting no return on VM and get Ford receptionist when I called 239.417;1222 Please have sales manager call me. 217,971,3722. John Hoffman More

by JVHOFFMAN Verified Customer Verified Customer

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Traded in my car and feel I got a good deal and Dean was great to work with, he went the extra mile. great to work with, he went the extra mile. More

by GEOFFREYKLEIN Verified Customer Verified Customer

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My experience at Tamiami was unbelievable. I finally found the vehicle I was looking for and ready to purchase. I was purchasing the vehicle from out of state. I called the surrounding busines I finally found the vehicle I was looking for and ready to purchase. I was purchasing the vehicle from out of state. I called the surrounding businesses in the area, they all gave thumbs up on Tamiami. No problem I thought. The dealership, with the exception of my salesperson was fine. My salesperson Dean G was a total lack of customer service NIGHTMARE and wreck. I told him more than once that I'm on central standard time zone. He would still call me early in the morning before the sun was up to argue and fuss that the process with my bank and insurance was taking too long. Anytime you are purchasing from out of state, it's a longer banking process DEAN. If it were not for the great customer service of salesperson, Crystal K, I would have backed out of this deal. Crystal saved the sale. Dean should be taken through in-depth and intensive customer service classes ASAP. Please do not let Dean loose on another unsuspecting customer. End of story, Crystal took pictures of the vehicle sections that I requested and assured me that I was getting a great deal. Dean, please put people over the sale, be patient, be professional, please Listen and STOP the ridiculous threats. Dan was great, recommending a transport service. To say the least, this was not a seamless nor a stress-free experience. Thankfully, the car was Perfect. More

by harts757 Verified Customer Verified Customer

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Quick service that got me back on the road. Car drives great after new tires and alignment Car drives great after new tires and alignment More

by mikewb70 Verified Customer Verified Customer

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The dealership is under construction so it's difficult to know where to go and there is a lot of trailer jumping. Had to provide trade value documents to get good value for my trade. Provided this after thei know where to go and there is a lot of trailer jumping. Had to provide trade value documents to get good value for my trade. Provided this after their first offer that was very low. My advice is to do your homework first. Once the dealership is finished with construction it'll probably be very nice. More

by john.l.03 Verified Customer Verified Customer

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The dealership was pleasant to work with. Dean was amazing to work with, there was no pressure. Dean was amazing to work with, there was no pressure. More

by mikewb70 Verified Customer Verified Customer

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He was great. He knew we had limited time and he worked around our schedule. He knew we had limited time and he worked around our schedule. More

by PJBSALESINC Verified Customer Verified Customer

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Dean was great. Quick to respond and answered all questions. Would certainly buy another vehicle from him. Quick to respond and answered all questions. Would certainly buy another vehicle from him. More

by mlinnell55 Verified Customer Verified Customer

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The facility was under construction so it was cumbersome but Dean Gonzalez made it work for us. He is honest, very friendly, and asked us many open ended questions to fully understand what we were looking t but Dean Gonzalez made it work for us. He is honest, very friendly, and asked us many open ended questions to fully understand what we were looking to accomplish. We is customer focused for sure and likes the product he is selling. More

by naylorbill57 Verified Customer Verified Customer

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Fair Honest Trustworthy 100% Recommended Excellent decision for my and my family thanks for your help 👍🏻 decision for my and my family thanks for your help 👍🏻 More

by CARLOSLFM9042 Verified Customer Verified Customer

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