Dean Bock
Dean Bock at Mitchell Hyundai
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Dean Bock

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

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4.6
314 Reviews

Dealership Experience

3 yrs

Industry Experience

9 yrs, 4 mos

4.6

314 Reviews

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314 Reviews of Dean Bock

January 23, 2025

Dealership Rating
Employee Rating

They did a good job on my car but I to wait took so long. More

by KENDRAF.FLOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Mitchell Hyundai responded

Thank you for your review.

January 23, 2025

Dealership Rating
Employee Rating

They did a good job on my car but I to wait took so long. More

by KENDRAF.FLOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2025

Mitchell Hyundai responded

Thank you for your review. We re constantly trying to reduce wait times. We will continue to provide quality work while maintaining speedy service.

January 19, 2025

Dealership Rating
Employee Rating

Everything went very well, everyone was friendly and helpful. I will be coming back again. I like that they inspect my car and gave me a printout. More

by BBARLOW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels

Jan 20, 2025

Mitchell Hyundai responded

Thank you for your service business and your review. We appreciate the opportunity to be of service and look forward to your return.

January 16, 2025

Dealership Rating
Employee Rating

Very pleased with the dealership but we took my daughter’s car in for service because the check engine light was on. It seems that Dean only checked some things and reset the light. Nothing was fix More

by robkey
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Mitchell Hyundai responded

Sorry for the issue. Our service manager will reach out to you shortly and resolve your issues.

January 13, 2025

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Employee Rating

Took good care of my vehicle. Appreciative of the honest feedback and courtesy. Very different from other Hyundai dealership where I purchased my car. More

by BRIAN_LAMBERT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Mitchell Hyundai responded

Thank you for the opportunity to be your dealer of choice. Please come back soon.

January 10, 2025

Dealership Rating
Employee Rating

You can’t get better service anywhere and I have experience a lot in different businesses More

by SUPERBEE36301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels

Jan 10, 2025

Mitchell Hyundai responded

Thank you for the review and the kind words. Come back soon.

January 05, 2025

Dealership Rating
Employee Rating

All were professional n polite but your company gave me a pole that locks on my steering wheel n doesn't fit good n once I almost couldn't get it off ,it took about 15 minutes to finally get it off.so I More

by PURPLEPISCES0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels , There was one sale man who helped me cuz I spelled my coffee dot. Know his name

Jan 06, 2025

Mitchell Hyundai responded

Thank you for your review and your business. We apologize that you are having issues with the steering lock bar. We can certainly inspect it to insure it is functioning properly. Please contact our service department and they will be more than happy to assist.

December 28, 2024

Dealership Rating
Employee Rating

Always a pleasure to visit this outstanding service department, staffed with friendly, knowledgeable folks. Quality service is delivered when stated. They've made an impression as I've been coming here More

by DES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Mitchell Hyundai responded

Thank you for your continued business and your kind words. We appreciate the opportunity to be of service.

December 21, 2024

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Employee Rating

Outstanding customer service! Dean provided timely updates, notifications and expert advice while servicing my vehicle. Thank you to Mitch and Dean for your advice and recommendat More

by GEORGEWILLIS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2024

Mitchell Hyundai responded

Thank you for your service business and the kind words. We look forward to serving you in the future.

December 20, 2024

Dealership Rating
Employee Rating

It was time the have our vehicle serviced to we took it to the dealership, it took about an hour. More

by D.G.HAPPEL
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels

Dec 20, 2024

Mitchell Hyundai responded

Thank you for your service business and your review. We look forward to serving you in the future.

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