Dean Bock
Dean Bock at Mitchell Hyundai

Dean Bock

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

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4.6
349 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

9 yrs, 9 mos

4.6

349 Reviews

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349 Reviews of Dean Bock

June 29, 2025

Dealership Rating
Employee Rating

Overall service was good. However, on arrival I like to be greeted with “good morning sir, how can we help you?”. Instead I just got a blank stare and I had to initiate the co More

by FLOHR7068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Mitchell Hyundai responded

Thank you for the review. Please accept our apology for the poor service you received. Your concerns will be addressed, reviewed and proper initiatives will be implemented. Thank you again.

June 28, 2025

Dealership Rating
Employee Rating

Service is done quickly and in a timely manner. Customer waiting area very nice and clean. Free coffee and snacks. Everyone is friendly More

by janandjimwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels, Kayla Warren

Jun 30, 2025

Mitchell Hyundai responded

Thank you for the review and the business.

June 27, 2025

Dealership Rating
Employee Rating

Love it… Waiting room so clean with snacks and TV! And wait time is not long! More

by ironmike2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Warren

Jun 27, 2025

Mitchell Hyundai responded

Glad you had a 5 star experience. Come back soon.

June 21, 2025

Dealership Rating
Employee Rating

They all were very professional, and eager to assist me on my car and what it needed; Dean was very knowledgeable and helpful about your car. More

by PRESCOTT415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Amerspek, Kayla Warren

Jun 21, 2025

Mitchell Hyundai responded

Thank you for the opportunity to be of service . Please come back soon.

June 21, 2025

Dealership Rating
Employee Rating

Best employees ever dean was so caring and kind couldn’t be happier with the whole staff More

by gaylemartin58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels, Kayla Warren

Jun 25, 2025

Mitchell Hyundai responded

Thank you for your kind words, review and service business. Hope to see you again soon.

June 20, 2025

Dealership Rating
Employee Rating

Even though there was a problem that could have been severe, the dealership stepped up and took care of it. They, especially Mitch, provided excellent customer service to recover my business! Looking fo More

by DEBIHNFL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Mitchell Hyundai responded

Thank you for the opportunity to be of service. We look forward to serving you in the future.

June 17, 2025

Dealership Rating
Employee Rating

Very helpful and made sure you understood what was happening with your car.Customer service was excellent. More

by BJESSIE991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2025

Mitchell Hyundai responded

Thank yo for the service business. Please come back soon.

June 13, 2025

Dealership Rating
Employee Rating

Easy to us and friendly. Made visit hassle free. In and out with a was. Good price as well. More

by FeelingBetterAlready
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels, Kayla Warren

Jun 17, 2025

Mitchell Hyundai responded

Thank you for the service business. We are glad you had a great experience.

June 11, 2025

Dealership Rating
Employee Rating

Called at 7 and was back in my car by 1130 Couldn’t be better served great. Friendly people More

by gaylemartin58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels, Kayla Warren

Jun 17, 2025

Mitchell Hyundai responded

We are always working on ways to reduce wait time in service. Glad we are making progress. Come back soon.

June 11, 2025

Dealership Rating
Employee Rating

This visit and service was quicker and smooth. Was a bit of wait because I made an appointment online and apparently it didnt take because of an online issue but they still got me in and out in a More

by TW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2025

Mitchell Hyundai responded

Sorry for your inconvenience. We continue to work on wait times. Please come back soon..

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