Dean Bock

First time I have used Mitchell Hyundai and Dean Bock. Could not have asked for better service. You were very nice to me. Dean explained to me very well. Will use you again. Thank you Michell Hyundai and Could not have asked for better service. You were very nice to me. Dean explained to me very well. Will use you again. Thank you Michell Hyundai and Dean Bock. More

by Margarette Verified Customer Verified Customer

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I have been serviced by them for the past two years, and the experience is always 👍 the experience is always 👍 More

by ROBERT MURRAY Verified Customer Verified Customer

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I was very pleased with the complete process of my 27 point service as provided by the service department. point service as provided by the service department. More

by JAN.TRINKA65 Verified Customer Verified Customer

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They were prompt, courteous and very professional. Facility was very clean and was also very inviting. Facility was very clean and was also very inviting. More

by VBOWERS Verified Customer Verified Customer

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Quality service and overall good atmosphere. It is worth the drive to get there. Thanks It is worth the drive to get there. Thanks More

by STROGERS77 Verified Customer Verified Customer

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To be honest I wasn’t expecting to be treated so kindly, pleasantly and respectfully as I was requesting a last minute oil change and 24K check on a Friday morning that I was. Wow! I was blown away at how e pleasantly and respectfully as I was requesting a last minute oil change and 24K check on a Friday morning that I was. Wow! I was blown away at how easy Kayla (I think) made it for me. I’ve been trying to get this done for months, quite frankly, and couldn’t believe she got me on the schedule just minutes after my call. And the service and car wash were top notch. Thank you so much for everything!!! You restored my confidence in customer service and doing business in Enterprise. More

by TAVRIN Verified Customer Verified Customer

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Excellent customer service and timely service. The car wash service was much needed and greatly appreciated. The car wash service was much needed and greatly appreciated. More

by VMAHONE6 Verified Customer Verified Customer

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I have used Mitchell dealerships for many years and get my car serviced faithfully when it’s due. This most recent visit was the first time I’ve ever been disappointed in the service I received. I went i my car serviced faithfully when it’s due. This most recent visit was the first time I’ve ever been disappointed in the service I received. I went in to get my car serviced and get the oil changed. This also included a complimentary car wash. When my car was ready, the technician asked if I had any questions and I asked if there was anything I needed to know. He said, “nothing but routine maintenance.” When I got to my car, I saw it had gotten the worst wash job ever. The front of my car didn’t look like it had been washed at all and was still covered with dead bugs. By the time I got home, I had received an email of the multi-point vehicle inspection report. There was a list of 10 items in the category of “Requires Immediate Attention” that totaled a cost of over $3,000! I really don’t understand why I wasn’t told about any services that needed attention when I asked if there was anything I needed to know. More

by PAMELA.HAROLD Verified Customer Verified Customer

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Dean in the service department took great care of me. He was able to diagnose the problem and offer solutions. He was able to diagnose the problem and offer solutions. More

by BWILSON100 Verified Customer Verified Customer

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Overall service was good. However, on arrival I like to be greeted with “good morning sir, how can we help you?”. Instead I just got a blank stare and I had to initiate the co However, on arrival I like to be greeted with “good morning sir, how can we help you?”. Instead I just got a blank stare and I had to initiate the communication why I was there. That’s not good customer service. When I picked up my car, they just gave me the paperwork and told me to see the cashier. I expect a detailed report of the findings, what was done, and go over all the charges of the bill. More

by FLOHR7068 Verified Customer Verified Customer

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