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Dealer Rater at Tom Peacock Cadillac
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Tom Peacock Cadillac

15480 North Fwy
Houston, TX 77090

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September 06, 2024

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Worst costumer service I was under warranty and was charger 200 for reprogramming the windshield wipers after my battery was changed by them a month back and some my windshield wipers got de programmed More

by Casanova
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No

Other Employees Tagged: Ricco Brown , Alvis Young , Spear Pittman IV, Ronald Samples, Walt Thomas, Billie Collins, Freddie Falcon, Rene Davis, Joe Wolf

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Sep 09, 2024

Tom Peacock Cadillac responded

Thank you for your feedback. I understand that you had an unsatisfactory experience at Tom Peacock Cadillac regarding the charge for reprogramming your windshield wipers. Your concerns about warranty coverage are important to me. I encourage you to contact me directly so I can better assist you and address your experience. I appreciate your input and I am committed to improving our service. Sincerely, Steve Hainline | General Manager | 281.443.7700

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