Dawson Leimkuhler

Olathe DCJR helped me find a new Jeep with all the options I was hoping for. options I was hoping for. More

by sgfrager Verified Customer Verified Customer

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I had a good experience purchasing my car through Dawson. He was relatable, helped me with any questions I had about my car, and helped me through the financial process even though I decided to finance throu He was relatable, helped me with any questions I had about my car, and helped me through the financial process even though I decided to finance through my own bank. Unfortunately, I ran into an issue 3 days after buying my brand new (2025) vehicle and Dawson suggested I bring my car in to the dealership to have looked at. Two times in one day my car would not start after several minutes of attempts, which prompted me to have it looked at. It was last minute, and I didn’t have an appointment with the service team, but they accommodated me because I had just bought the car 3 days before. They said they’d need to run diagnostics and get me a rental car in the meantime. I feel there was a GREAT deal of miscommunication between the sales, service, and enterprise team regarding this topic. I was led to the enterprise center via a service advisor, and was advised that I would have to cover the full cost of the rental and be reimbursed after they found and fixed the issue with my car. I found this surprising and absurd given the fact I drove my car off the lot 3 days earlier and it was brand new. I was left feeling cheated and confused regarding this policy, I had to step away and collect myself before speaking to my salesmen about what was occurring. My salesman seemed confused that they were making me pay for it, and a manager was then involved in the situation. We went over to enterprise, the sales manager and enterprise rep went back and forth about what was needed to get me a car on their dime, and then the sales manager had to go write up a proper form to give enterprise to make it happen. I am thankful that they made it right in the end, however, their miscommunication was at my expense as I was initially left to “figure it out” had I not spoken to my salesman before renting that car. They managed to “fix” the issue to my vehicle after one day of having it in the shop as well. Essentially they could not replicate the same issue I was experiencing and told me to make sure I was holding down the start button properly when trying to start my car. I’ve owned push to start cars before and just felt like I was being talked down to and made to feel like my issue wasn’t real just because they couldn’t replicate it. If the issue happens again, I’d rather take it to a different mechanic than this dealership after my experience. All in all, I hope the cars they sell in the future are properly checked to ensure that everything is functioning properly before they are given to the customer. More

by Baylee Ramey Verified Customer Verified Customer

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Dawson was great! He is very responsive, polite and listened to us. He followed up with everything we asked! He is very responsive, polite and listened to us. He followed up with everything we asked! More

by bridgetvitali Verified Customer Verified Customer

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Dawson was great to work with! He is responsive and really listened to us. I will definitely refer anyone I know in the market for a vehicle. He is responsive and really listened to us. I will definitely refer anyone I know in the market for a vehicle. More

by bridgetvitali Verified Customer Verified Customer

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Everyone was very nice and helpful. It was a goid experience . Dawson was good with following up. It was a goid experience . Dawson was good with following up. More

by renee66217 Verified Customer Verified Customer

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It’s only been a few days since the purchase of this car and I’ve already shared with several friends and coworkers about what a wonderful experience it was At Olathe Dodge. It really seemed like family. Wh and I’ve already shared with several friends and coworkers about what a wonderful experience it was At Olathe Dodge. It really seemed like family. What a nice relaxed experience we had. More

by Plytle_29 Verified Customer Verified Customer

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Dawson was super helpful and patient even when we came in late on a Saturday. late on a Saturday. More

by kujayhawknan Verified Customer Verified Customer

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They worked with me on the price and my salesman was nice. Everything was fine. nice. Everything was fine. More

by tlewandowski Verified Customer Verified Customer

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They made it an easy process. Will be coming back when we need our next vehicle. Will be coming back when we need our next vehicle. More

by Bh Verified Customer Verified Customer

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Service was horrible, communication terrible. No one answers phones, nor text messages. Called and texted for two hours till I finally got a return call. Car check should have beed less than an No one answers phones, nor text messages. Called and texted for two hours till I finally got a return call. Car check should have beed less than an hour. Appointment at 1pm finally got car at 5:45.. oh and truck still has same issue. More

by murph211 Verified Customer Verified Customer

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