Davidson Cathy | Page 2

Hidden costs/ Poor Service Beware hidden costs and add ons during purchase. They are notorious for adding fabric protector/ paint protector packages for an additional $1000. The Beware hidden costs and add ons during purchase. They are notorious for adding fabric protector/ paint protector packages for an additional $1000. They additionally will charge $800 in dealers fees and another $600 in documentation fees. These additions consistently negate any incentives offered by Chevrolet. Blanche Bosley is good at getting you to come in but never follows through and misrepresents incentives. Their service department has taken a quick downturn in quality. The last few times I have had my car serviced, it has come back with filthy hand prints, no valve caps, and it sat on the lift for an hour and a half with my flashers on while the technician sat there on his phone eating lunch. Stay away! The only saving grace in service is Cathy Davidson. She is truly customer friendly and competent. Unfortunately, she doesnt service your vehicle. More

Report | Print

time waiting took 2 hours for a simple oil change and tire rotation and I had an appointment I guess they only have one lift said car ahead of me had problems took 2 hours for a simple oil change and tire rotation and I had an appointment I guess they only have one lift said car ahead of me had problems More

Report | Print

Great Service Took my car to Castriota to have backup camera replaced and have them look into why my car keeps loosing connection to my ipods. The gave me a new lo Took my car to Castriota to have backup camera replaced and have them look into why my car keeps loosing connection to my ipods. The gave me a new loaner Volt! It was great to drive the Volt. They fixed the backup camera and Cathy researched what was happening with the ipods. She printed out some info on ipod use and explained that the car losses the connection when it sits for a long time. Cathy is very friendly and knows a great deal about the cars. I always look forward to seeing her when i visit the dealership for service! More

Report | Print