David Wong
David Wong at Mercedes-Benz of Paramus
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David Wong

F&I Manager

Mercedes-Benz of Paramus

755 State Rt 17 South
Paramus, NJ 07652

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4 Reviews
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4 Reviews

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4 Reviews of David Wong

June 14, 2024

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Employee Rating

The car dealer never had anyone on the phone. They never fulfilled the customer's promise and only deceived the customer. I bought the car in cash and only told me that I had to wait 90 days for More

by Jenny Liang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 15, 2024

Mercedes-Benz of Paramus responded

Thank you for sharing your feedback. We apologize for any inconvenience caused by the delay in receiving your vehicle title. We understand your frustration and are committed to ensuring you have a smooth experience with us. As a customer from California who purchased a vehicle on May 24th, you were informed that the title would be provided within 30-60 days. It has been 20 days since your purchase, please rest assured that we do expect to have your title ready by the end of next week. We appreciate your patience and understanding. If you have any further questions or need additional assistance, please do not hesitate to contact us directly at (201)-597-7102.

January 11, 2024

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Employee Rating

I should have gone to a Joe Blow dealership with the way that I have been treated by this dealership. They knew they sold me a lemon with this 2014 Mercedes Benz GLK350. Just got is 1/4/24 and now the eng More

by nancy6456
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dominick Caccavale

Jan 12, 2024

Mercedes-Benz of Paramus responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (201)-597-7102 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

Jan 12, 2024

nancy6456 responded

I would have been better off to go to CarMax. At least they have a 7 day return policy. Your sales person should have known about the older but less mileage car on your lot. Now the car has been towed to your dealership as of yesterday. You knowingly sold me a lemon that no one else was going to purchase.

December 07, 2023

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Employee Rating

It's disheartening when a trusted salesperson and dealership fail to uphold their commitments. My detailed account highlights significant issues, including misrepresentation of trade-in value, undisc More

by TH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jieun chun-LEE

September 30, 2023

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Employee Rating

My experience at Mercedes Benz of Paramus was great nice people SUV was in great shape bought SUV More

by Michaelmurphy963
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Danielle Matouk , Dom

Oct 01, 2023

Mercedes-Benz of Paramus responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

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