David Tucker | Page 5

In November of 2021 I ordered two brand new broncos! I loved the experience and Dave Tucker was awesome! In July of 2022 I ordered the new Ford lightning. Dave Tucker assured me that the order was comp I loved the experience and Dave Tucker was awesome! In July of 2022 I ordered the new Ford lightning. Dave Tucker assured me that the order was complete. I checked a few times on the status of the order and was told that I'm in line. 6 months later, I brought my Bronco in for service (one of the six things on the Bronco was corrected, still waiting for service to get back to me about the others ) I checked on the order I was told there was never an order placed. After going back and fourth with the dealer and Ford itself (who simply said, it was a mistake from the dealer. There's nothing we can do), I agreed to buy the lightning they had in stock for $10,000 more than one I had ordered. Kelly Ford is not interested in long-term loyalty. Instead, they're interested in making the most they can off of the vehicles they have. I understand it's a tough market, but unless Kelly Ford does something to attempt to remedy the situation, I will take my business elsewhere. More

Report | Print

Everyone there was very professional and interested in us. Not typical trying to talk you into something you don’t want or push and rush you. Everything was explained to us so we knew exactly what was h us. Not typical trying to talk you into something you don’t want or push and rush you. Everything was explained to us so we knew exactly what was happening. More

by GRASSHOPPER6569 Verified Customer Verified Customer

Report | Print

As vehicle buying goes this was pretty smooth and I was impressed the dealer held my cost even though it took 348 days to get the truck. So far so good. impressed the dealer held my cost even though it took 348 days to get the truck. So far so good. More

by wildmangrafix Verified Customer Verified Customer

Report | Print

Awesome professional experience! Highly recommend! Smooth and quick transaction from the beginning to the end! Highly recommend! Smooth and quick transaction from the beginning to the end! More

by BEACHDOG1120 Verified Customer Verified Customer

Report | Print

Service was great. Will come back and buy more cars. Thank you for helping us. Will come back and buy more cars. Thank you for helping us. More

by LGCC3 Verified Customer Verified Customer

Report | Print

Awesome. Didn't have the feeling. Of being pressured into a purchase. Great salesperson. I would return. a purchase. Great salesperson. I would return. More

Report | Print

Had a good experience, gave me a great deal for my trade and new vehicle. Will be going back for my next vehicle. Will also refer friends and family. and new vehicle. Will be going back for my next vehicle. Will also refer friends and family. More

Report | Print

David is the best! I am a returning customer and this time it was the best buying experience I have ever had! David is a knowledgeable and got me through the process very quickly! Sandra in finance was time it was the best buying experience I have ever had! David is a knowledgeable and got me through the process very quickly! Sandra in finance was efficient, organized and very professional. Service crew freshly detailed my vehicle and it looked beautiful! So shiny! All done in under 1.5 hours! Great team! More

Report | Print