David Thompson

Today, I went to buy the used Lexus GX460, before i reached there I was in contact with another sales agent but when i reached there Brandon Reininger was busy was busy with some other customer and he reached there I was in contact with another sales agent but when i reached there Brandon Reininger was busy was busy with some other customer and he refer me to David Thompson. Since the start of the interaction I can feel like Mr. Thompson was just passing the time and trying to get rid of me asap. When we came back to desk to discuss about the price, he was not in mood for any negotiation which is ok as the price is fixed(for example) but Mr. Thompson attitude is so much rude he literally throw his visiting card on the table(obviously means get out). This is simply unprofessional, rude and unacceptable behavior. I spoke with his manager Johhny Yanez and obviously he was apologizing on his behalf but yes the damage was already done. Stay away from Mr. David Thompson, he have attitude & aptitude issue which doesn’t work in customer service. More

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It had been a long time since I went thru the process of purchasing a vehicle. David was great about explaining the process, setting the expectations and helping me find my perfect car. The financing pi purchasing a vehicle. David was great about explaining the process, setting the expectations and helping me find my perfect car. The financing piece was also a breeze. Overall I had a great expetience. More

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