David Taub | Page 7

I had an appointment for recall work + oil change. They didn't have a record of the appointment, but they took me in, which was great. Except I then found out at check-out that they didn't have the p They didn't have a record of the appointment, but they took me in, which was great. Except I then found out at check-out that they didn't have the parts to address the recall. They only did the oil change, which I didn't actually need yet, but was only doing because of the recall. Some communication up front would have been helpful. I have been trying to get this recall work done for some time, and thought that getting the written notice from Honda would indicate an ability to actually do the work. More

by rmreck Verified Customer Verified Customer

Report | Print

So glad to have my car serviced in a timely manner. The people I spoke to were very courageous and helpful. The people I spoke to were very courageous and helpful. More

by ritabeese Verified Customer Verified Customer

Report | Print

No one wants to unexpectedly need 4 new tires, brakes etc. (especially so close to Christmas). Kevin and the entire staff made the ordeal so much less painful by offering the benefit of their expert kno etc. (especially so close to Christmas). Kevin and the entire staff made the ordeal so much less painful by offering the benefit of their expert knowledge and experience. The options and their recommendations they presented were perfect and they never once “ fast talked” Or spoke over my head. Kevin was honest, professional and even empathetic! Sincerely, Carla Holmes PS:The good coffee in the waiting lobby was a nice touch (smile) More

by CTAVARES100 Verified Customer Verified Customer

Report | Print

My vehicle had an active recall, so I brought it in to be serviced. i explicitly stated while dropping my vehicle off that the only work to be done was the necessary work to replace the recalled part. I also serviced. i explicitly stated while dropping my vehicle off that the only work to be done was the necessary work to replace the recalled part. I also stated that I am up to date with all other maintenance to further the point that I wanted nothing else done. When I picked my vehicle up and drove away, I instantly knew that there was an issue. I pulled over, and measured my tire pressure of each tire to be ten pounds over the recommended level. While pulled over I called the service center where I spoke with David Taub who did my repair, and he stated that a Multi Point Inspection had also been done and that checking and adjusting tire pressure was part of this service, which I very clearly stated I did not want to have performed. David's negligence significantly increased the chance that I could have had a tire failure. More

Report | Print

THE STAFF @ THE HONDA DEALERSHIP ARE HELPFUL, COURTEOUS, PROFESSIONAL AND KNOWLEGEABLE AND GO OUT OF THE WAY TO HELP THEIR CLIENTS. I WILL ALWAYS GO TO THE HONDA DEALERSHIP ON THE GRAND AND RECO COURTEOUS, PROFESSIONAL AND KNOWLEGEABLE AND GO OUT OF THE WAY TO HELP THEIR CLIENTS. I WILL ALWAYS GO TO THE HONDA DEALERSHIP ON THE GRAND AND RECOMMEND MY FRIEDS AND COLLEAGUES AS WELL More

by midhat777 Verified Customer Verified Customer

Report | Print

Came in for a recall and it was done in a timely manner. Dave also mentioned to me about the service that needed to be done, which I appreciate. Dave also mentioned to me about the service that needed to be done, which I appreciate. More

by LMENCINI Verified Customer Verified Customer

Report | Print

i went in for a simple oil change the service man looked up my car and said my air condition is still under warrentee so we will check it for leaks i said i don t use it how can it be leaking i only have 26 up my car and said my air condition is still under warrentee so we will check it for leaks i said i don t use it how can it be leaking i only have 26 thousan d miles on it he said it can happen i was told the oil change would be 1 1/2 hrs after 2 hours i asked why so long he said it will be about 1/2 hr more as they worked on my airconditioner i never authorized them for it looking at my receipt it says i complained about my airconditioner this is false i didn t see any photos or proof nor did i know anything about the warrantee i will never go back to this dealership as i feel it was a ripped off with their lies using my warrantee to make money for the dealership More

by KAYNICK9 Verified Customer Verified Customer

Report | Print

Brolin continues to offer exceptional professional service. He, and James, are a couple folk that causes me to continue to use their Service Dept. and give the dealership first choice when I soon buy service. He, and James, are a couple folk that causes me to continue to use their Service Dept. and give the dealership first choice when I soon buy another Honda. More

by verify18 Verified Customer Verified Customer

Report | Print

Dave was very thorough and precise in what my car needed and the price was exactly as he stated. Always great service at Honda on Grand. and the price was exactly as he stated. Always great service at Honda on Grand. More

by bruzekkp Verified Customer Verified Customer

Report | Print

Honda On Grand Avenue Is an excellent dealership everyone is respectful and the service department also is very knowledgeable and very helpful. is respectful and the service department also is very knowledgeable and very helpful. More

by fakautz Verified Customer Verified Customer

Report | Print