David Taub | Page 12

I arrived about 30 minutes early for my scheduled maintenance appointment. David checked me in right away, and gave me a time estimate of the work to be done. The estimate was spot on. I was ready to maintenance appointment. David checked me in right away, and gave me a time estimate of the work to be done. The estimate was spot on. I was ready to leave the lot when the technician who serviced my vehicle came out to the lot and informed me neglected to re-install the front splash guard under my vehicle. He promised it would take five minutes to install the unit. Again, his time quote was spot on, and I commend him for caring to chase me down before I left the lot. His error did not bother me a bit. I did not get the tech's name, but I believe his ID no., according to my service receipt, is 171839. Please recognize his extra effort also. Thank you. More

by Gonefishing925 Verified Customer Verified Customer

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The dealership has been there for years. I had some work done on my 2004 Odyssey minivan. Always wondered who would take such an old car to a dealer and now it is me. But the minivan has I had some work done on my 2004 Odyssey minivan. Always wondered who would take such an old car to a dealer and now it is me. But the minivan has been very reliable and the experience with Honda on Grand - including buying the van, some oil changes, some more serious work always ended okay. Never happy with the prices. But when you go to a dealer you are paying for the knowledge and the quality parts. So here we are - took the van in to get some work done on the seatbelt buckle. The SRS light was on, and it was the driver side latch. This was replaced under warranty - no questions - the work and parts definitely worth it. But what was questionable was some minor cleaning they did on the belt side - $100. I feel like this is part of the 'tip' mentality these days. Making a little extra to cover all those expenses. Honda warrantying safety for 20 years makes up for it though. So good experience overall. Keep doing good things Honda and Honda on Grand. More

by marco Verified Customer Verified Customer

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Always very thorough and helpful. I can’t say enough good things about Honda on Grand! I can’t say enough good things about Honda on Grand! More

by ANYA.KOMPERDA Verified Customer Verified Customer

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Employee are rude. .they don’t care Coustember.. I wheat so … new guys working he s I don’t know..nothing .they don’t care Coustember.. I wheat so … new guys working he s I don’t know..nothing More

by Patel Verified Customer Verified Customer

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Great Service! ! Only place to have your Honda Serviced. Great friendly staff, vehicle ready when promised. Thank You ! Only place to have your Honda Serviced. Great friendly staff, vehicle ready when promised. Thank You More

by Greg Verified Customer Verified Customer

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Was my first time using dealer service in IL. I thought service was good but my experience with MN dealer service was a bit better. I thought service was good but my experience with MN dealer service was a bit better. More

by A1SHAIK Verified Customer Verified Customer

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Thank you David for helping identify the issue with our Honda Odyssey and quickly repairing the issues! Honda Odyssey and quickly repairing the issues! More

by - Verified Customer Verified Customer

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Dave is always great at explaining the work that needs to be done, the price involved, and ensuring the work is done in a timely manner. be done, the price involved, and ensuring the work is done in a timely manner. More

by morahn99 Verified Customer Verified Customer

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Tried to get me to do a lot of unnecessary work for thousands of dollars. Left tires at all different levels and most well overinflated after tire rotation thousands of dollars. Left tires at all different levels and most well overinflated after tire rotation More

by WRIGLEY709 Verified Customer Verified Customer

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Good experience taking my car to Honda on Grand for maintenance and David Taub is excellent service representative. maintenance and David Taub is excellent service representative. More

by BILLJ2468 Verified Customer Verified Customer

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