David Shepard
David Shepard at Heiser Chevrolet
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David Shepard

Sales & Leasing Consultant

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

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4.6
181 Reviews

Dealership Experience

20 yrs, 1 mo

Industry Experience

28 yrs, 2 mos

Specialties & Trainings

GM Mark Of Excellence Award Winner

4.6

181 Reviews

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181 Reviews of David Shepard

November 05, 2024

Dealership Rating
Employee Rating

They were very helpful in what we were looking for. Took the time to answer all the questions that we had. More

by cbaref50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Olivia Guzman

Nov 05, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 18, 2024

Dealership Rating
Employee Rating

Buying my leased car was a seamless experience with the Heiser team. I appreciated Dave & Brad's help. More

by Happy Equinox Driver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling

Oct 18, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 26, 2024

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Employee Rating

I freakin love them and all that they do… I’ve been going to them for years and couldn’t see myself going anywhere else More

by lees08121987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 05, 2024

Dealership Rating
Employee Rating

Very nice dealership was greeted well by Staff, David Shepard is the consummate pro he knew how to read me and we got the deal done quickly More

by terryjk2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 19, 2024

Dealership Rating
Employee Rating

It was a great experience. Very helpful and easy to understand everything! I would highly recommend! More

by vdieringer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Olivia Guzman

Jun 24, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 05, 2024

Dealership Rating
Employee Rating

The most amazing dealership Ever! Everyone was so very HELPFUL,FRIENDLY and KNOWLEDGEABLE! I highly recommend Heiser Chevrolet!! Everyone needs to have this experience in their Life. More

by jordyski7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Sterling, Zach Taft, PJ Geboy , Megan Shulta

Jun 06, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 19, 2024

Dealership Rating
Employee Rating

Loved the silverado. After I has it for a cpl weeks I noticed the bumper had developed cracks. After investigating I noticed the bumper was held on with zip ties. Was tol More

by rickprice71.rp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

May 02, 2024

Dealership Rating
Employee Rating

THE DEALERSHIP WAS VERY NICE TO WORK WITH AND DIDNT PUSH FOR A SALE. THEY ANSWERED MY QUESTIONS AND RESPONDED TO MY E-MAILS AND TEXT MESSAGES.WE CAME BACK TO THIS DEALER BECAUSE BACK IN 2009 WE HAD A GOOD More

by garykbass
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Olivia Guzman

May 03, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 26, 2024

Dealership Rating
Employee Rating

I came in looking for a truck and Dave showed me one. I liked it. I bought it and the process was incredibly simple. More

by handyjif
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Olivia Guzman , Jordan McGee

Mar 29, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Dave was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

March 22, 2024

Dealership Rating
Employee Rating

I mention some concerns about the windshield wipers stop working in the middle of a thunderstorm and water sipping through the center console of the truck. Instead of checking the truck out they just checke More

by yahirasanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brad Sterling

Mar 25, 2024

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

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