David Reiser

Very friendly atmosphere, very friendly and helpful staff. Great selection of new and used cars to choose from. staff. Great selection of new and used cars to choose from. More

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If you're ever in the need for a new Honda, Howard, is the man to ask for him he is very knowledgeable, and will treat you right the man to ask for him he is very knowledgeable, and will treat you right More

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Buying a new car can be stressful. My experience at Napleton Honda was good from start to finish. Everyone I encountered was friendly and professional. My sales representative, Dani My experience at Napleton Honda was good from start to finish. Everyone I encountered was friendly and professional. My sales representative, Daniel, was very patient and worked with me to arrive at a fair price for my new Odyssey. I would recommend this dealership to to anyone looking to buy a Honda product. More

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Fabulous experience and a great deal on a beautiful car. Bob was understanding and courteous to our time and needs, patient with our questions, and overall made us feel appreciated. Bob was understanding and courteous to our time and needs, patient with our questions, and overall made us feel appreciated. More

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Please “buyer beware” do not shop here at this dealership my family has been through xxxx after buying a car here this is your typical “scummy tactics” dealership they will jam/hide fees you didn’t know abo my family has been through xxxx after buying a car here this is your typical “scummy tactics” dealership they will jam/hide fees you didn’t know about in your paperwork the finance team is hostile and the management team will tell you what you want to hear but then ignore you anyway save yourself the headache don’t bring your family friends here More

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Honest Great communication Respectful Generous The Honest Great communication Respectful Generous The Sales person was very humble, honorable, and high skilled of communication. Honest Great communication Respectful Generous The Sales person was very humble, honorable, and high skilled of communication. More

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This dealership will pull out all of the shady tricks. Did classic bait and switch on me. Also, adding 5K for market adjustment and mandatory accessory fees. They'll say the car is there, it isn't. They'l Did classic bait and switch on me. Also, adding 5K for market adjustment and mandatory accessory fees. They'll say the car is there, it isn't. They'll try to get you to test drive for a price reduction. They'll tell you how everyone these days is paying 10K over MSRP. Nobody wears a mask despite the mandate. Don't even bother trying to get an actual price through the internet service. I came in with my agreed internet price, has a pricing code and good for 3 days and they wouldn't honor it. Complete waste of time. More

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It was a mostly easy process. I knew what i wanted and Sam did not try to put me in any other vehicle that i didnt want. We negotiated and we made it work. It was much better than my first dealer experien Sam did not try to put me in any other vehicle that i didnt want. We negotiated and we made it work. It was much better than my first dealer experience. More

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Overall a good experience. Nino was very helpful and pleasant. The used vehicle was pristine and look almost brand new. Price point was good, but I was a little disappointed at the non-advertised deal pleasant. The used vehicle was pristine and look almost brand new. Price point was good, but I was a little disappointed at the non-advertised dealer add-ons that increased the price of the vehicle above the online price. The only way to purchase the vehicle is to accept these dealer add-ons. I wish this and other dealers would be more transparent in the pricing of the used vehicles that are advertised in cars.com and other online sites to include these "hidden" charges. More

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Asked on the phone with DeeDee about dealer fees. Drove 90 minutes for the bait and switch. We get there and now the sales said on the test drive are you aware about our dealership add on fees of $2,000. $ 90 minutes for the bait and switch. We get there and now the sales said on the test drive are you aware about our dealership add on fees of $2,000. $1,000 for a lifetime oil change and $1,000 for paint protection. They are a must buy. You have to choice. So now a $13,000 vehicle turned into a $17,500 on the road. Talked to Dave the manager and he was rude about the fees. He said his staff is not responsible to tell you about the fees before you get there. Again bait and switch. But his staff is responsible enough to lie about the fees. I would never do business with them. What else are they lying about. More

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