David Raymond

I had to give one star because it wouldn’t let me do the review! It was a very bad experience. I will say that Joe Deitz was very apologetic about the whole ordeal. We saw a picture on Oxmoor Toyota’s page review! It was a very bad experience. I will say that Joe Deitz was very apologetic about the whole ordeal. We saw a picture on Oxmoor Toyota’s page but it didn’t have any pictures so when we came in we asked if we could see the car and Joe said, let me go find where it is! So when he came back, he said, it’s up on the rack being inspected. So we said, as soon as it comes off the rack could you give me a call so I can come back and look at the car. He said, let me go check! So when he came back he was with the manager and he said, hi you can call me Bubba! He then said, I can make you a deal because this car will be gone! Then he went into telling us he told his friend about getting the car for his daughter. I wished his friend would’ve gotten the car! He said, if you fill out the papers like you’re buying the car then that way I can hold it for you! The deal is if it passes inspections, you have to buy the car! If it fails you are out of the contract. He said, all of our cars go through an intense inspection. We filled out the papers on the car and Easy Care on December 2, 2023! The car passed inspection so we picked it up on December 7 of 2023. I fell in love with the car until about a little over a week it started smoking real bad. so I sent a message on December 20, 2023 and finally got a response on December 27 of 2023. They told me to take the car to a dealer. So we took it to Collins Nissan! We couldn’t get the car in until January 9th 2024 because of the holidays. They called us and said, that the engine had sludge in it, and it had two recalls!Then they said, it would be 22,000 to fix the engine and transmission and they were waiting for easy care to come and give them an answer! Easy Care said, they don’t cover sludge! So we told Oxmoor Toyota that we were bringing the car back to get our money back!We paid $16,770.44 and only got back 15,443.86 and was short, 1,326.58. So I basically didn’t have a car that whole time except for the little over a week cause we didn’t want to drive the car and cause more problems. The sad part is that manager named Bubba sat at a table across from us and didn’t even come over and apologize! He sent somebody else over to do the paperwork!Then we couldn’t get the check until we got the title to be able to get our money and he never came over and apologize to us. It was like I inconvenience you all but really you all inconvenience us! That car should’ve never left with two recalls and sludge in the engine. I don’t know who does your inspections but they didn’t do a very good job! I lost sleep and got sick. This was the worst ordeal that I’ve ever went through. I will never ever buy a car from Oxmoor Toyota. We should have gotten all of our money back because this is the first time we’ve bought a used car a felt comfortable going through a dealership! More

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They have a large selection of new and used cars on site. The salesman and manager were courteous and easy to work with in making our purchase. We will be back! The salesman and manager were courteous and easy to work with in making our purchase. We will be back! More

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My New Rav4 I had a Great Experience at Oxmoor Toyota . The Manager Doug Wolford made it a non stressful experience. This is my second RAV4. David Bubba Raymond w I had a Great Experience at Oxmoor Toyota . The Manager Doug Wolford made it a non stressful experience. This is my second RAV4. David Bubba Raymond was my sales person and he always makes it fun!! The whole staff took care of me including Sabrina who helped me get acclimated to my car and Jason Duff who assisted in all the financial work. More

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Long time customer for a reason! I have been a Toyota customer since 1999, the sales and finance staff are excellent! They are very knowledgable about Toyota vehicles and have a no pr I have been a Toyota customer since 1999, the sales and finance staff are excellent! They are very knowledgable about Toyota vehicles and have a no pressure atmosphere! I highly recommend giving them a chance with your next purchase or lease! Toyota cars are reliable, affordable and have a high return on value! More

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