David Ramoutar
David Ramoutar at Bical Auto Mall
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David Ramoutar

Service Adviser

Bical Auto Mall

2859 Flatbush Avenue
Brooklyn, NY 11234

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4.5
42 Reviews
4.5

42 Reviews

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42 Reviews of David Ramoutar

October 17, 2024

Dealership Rating
Employee Rating

We have been getting cars here for the last 25 years. Charlie Albanese is our salesman and is second to none. He is always available to answer any questions or concerns. Great team here including the man More

by LORIJCV08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Albanese, Phil Spoto

Oct 19, 2024

Bical Auto Mall responded

Thank you for your kind words! We truly appreciate your loyalty to Bical Auto Mall over the past 25 years. It's fantastic to hear that Charlie and Phil have provided you with excellent service. We're grateful to have such a dedicated team. We look forward to continuing to assist you in the future! Best, The Bical Auto Mall Team

April 24, 2024

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I brought my car in for service Saturday April 13, Oil change and inspection. They called me to say my car needed other service so I said OK. I picked up the car right before closing. When I got home I no More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Omard

Apr 27, 2024

Bical Auto Mall responded

Thank you for reaching out to us, your experience is taken seriously by our entire team, George. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss the details of your time with us. Best, The Bical Auto Mall Team

March 29, 2024

Dealership Rating
Employee Rating

Working with Charlie Albanese was a pleasure… he explained everything I needed to know about my new XT5 this was my 5th car from BicalCadillac and looking forward to buy from Charlie again.. service More

by Tiger8907
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Albanese, Phil Spoto, Megan Soroka , Trisha Dewan

Apr 01, 2024

Bical Auto Mall responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Charlie’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, The Bical Auto Mall Team

Apr 02, 2024

Tiger8907 responded

You’re very welcome … thank you Charlie Albanese for working with me and thank you to Bical Automall… the car is great and I’m enjoying very much…

March 22, 2024

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Employee Rating

Very bad service I am here 5 times to repair my new car 8000 miles on the car in 8 working days I am here nothing yet it’s a lease car still no good iam tired lease expired on April first waiting to bu More

by Toro740
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 25, 2024

Bical Auto Mall responded

We would like to speak with you directly to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Best, The Bical Auto Mall Team

January 29, 2024

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Employee Rating

Salesman Is Charlie Albany's was great the service departmentIt's with my car and what's very courteous and quick More

by cmarchica
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Megan Soroka , John Omard

Feb 01, 2024

Bical Auto Mall responded

We appreciate you taking the time to share your feedback with us! We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best, The Bical Auto Mall Team

December 13, 2023

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Employee Rating

ALWAYS treated like their family, with my best interest truly in mind at all times! More

by bigappel2003
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Charlie Albanese, Phil Spoto

Dec 14, 2023

Bical Auto Mall responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Best, The Bical Auto Mall Team

Dec 14, 2023

bigappel2003 responded

look forward to many many more years in the family!!!

November 01, 2023

Dealership Rating
Employee Rating

Been buying and leasing from Sammy for over 20 years. Top notch sales and services both the Owner, Sammy and his salesperson, Charlie Albanese are very welcoming and , reliable and responsive. You feel a More

by m.a.weiss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Albanese

Nov 03, 2023

Bical Auto Mall responded

Thank you for writing this amazing review for our team! At Bical Auto Mall, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, The Bical Auto Mall Team

August 01, 2023

Dealership Rating
Employee Rating

Charlie Albanese was very helpful, he took a great deal of time to explain all the features of the vehicle, which made my decision so much easier. I would recommend Charlie Albanese and Bical Auto Mall to More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Albanese

Aug 03, 2023

Bical Auto Mall responded

We cannot thank you enough for your wonderful review of Bical Auto Mall and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Bical Auto Mall Team

July 28, 2023

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Employee Rating

I went for an oil change this morning and this place wanted to rob me blind. Wow! they wanted to charged my credit card 3% extra for using the card . Even third world countries don’t charge credit card More

by celestingeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 06, 2023

Dealership Rating
Employee Rating

I've been with Krystal Bical Auto Mall since 1997 and I continue with them because of their professionalism and integrity. Getting a vehicle is simple and stress free. More

by jng5nine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrei Mckenzie, Phil Spoto

Jul 07, 2023

Bical Auto Mall responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Best, The Bical Auto Mall Team

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