David Pollard

They sold us a car without telling us they did not have the title. They sold us a car that was not clean but promised to get it to the standards of the 160 point checking system Kia promises. After selling the title. They sold us a car that was not clean but promised to get it to the standards of the 160 point checking system Kia promises. After selling us the car, they did not give us any selling paperwork. We went times to get it. They said the system was down and no word on the title yet. They finally said the car had been properly inspected and no issues were found. Well, we found several. Headlight cover severely scratched, paint chipped and a huge chunk of paint off of the hood, door handle on passenger side would not lock wby pushing the button on the handle. We were promised that these would be corrected.The 1st time we took it in, they kept it 10 days without giving us a loaner car and I had to call and find out they just hadn't gotten to it yet.No word on when it would be ready. When we did pick up the car and it appeared that it had been driven over 100 miles. Since I didn't take a picture of the odometer, I said nothing. The next time one of the 2 paint jobs were done. They advised that because a pinstripe was involved in the other, the awful toichuo would have to do. The 2nd time they had it for service it had 123 miles to empty. When we picked up the car 7 days later, it indicated less than 30, get gas on the panel. They will not fix the other items promised. They texted to say the handle had come in and to schedule an appointment. I called that day. Set an appointment for the next Wednesday and asked how long they'd have it so we could make car arrangements. I was told they'd get back to me that afternoon. The day before the scheduled appointment, I texted that we were canceling because we had not received a call about the time for the repair. They then said it would only take a few hours, but I had already made an appointment with another places to get it fixed and will.not be using or recommending anybody to use Courage Kia. More

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If you don't half million dollars setting in the bank, you aren't going to get a car. you aren't going to get a car. More

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This place is racist. Liars. And do not want to sell a car complete waste of time and gas go elsewhere WOULD NOT RECOMMEND AT ALL Liars. And do not want to sell a car complete waste of time and gas go elsewhere WOULD NOT RECOMMEND AT ALL More

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Sorry David has to take the fall for the Dealership because those "up the line" are too sorry to put their name(s) on anything. Loved the vehicle, was ready to buy, and then the lies and manipulation because those "up the line" are too sorry to put their name(s) on anything. Loved the vehicle, was ready to buy, and then the lies and manipulations ruined everything. There were two identical vehicles for sale. One had $7K worth of Dealer add on options and one did not. I hade no interest in said options - so that was the first $7K "problem." I was offered a trade in value for my vehicle which I accepted. Over 4 days we went back and forth and both sides made some give and take. We went from a variance in excess of $7K down to $2K. I reminded them that their last "purchase agreement" still included a $2K item they had previously agreed would be removed. OK - you take off the $2K - send me the final so I can get the Cashiers Check cut and I will be there tomorrow to complete the transaction. THEN the faceless soul sent me another email to tell me I was till $4K "SHORT" because "only a fool would presume your trade in could POSSIBLY be worth what had been offered by THE DEALERSHIP in writing for the last 4 days." At that point, I knew for a fact - I was dealing with a company that presumed I was a fool. I hope no one EVER is "foolish" enough to let their tactics manipulate you into signing a contract. Get EVERYTHING in WRITING. Use a calculator to keep track of the numbers, and ONLY sign a contract once you have let your banker, or some other impartial party review all that was written down by the dealership to make sure you have not been bamboozled by a manipulative hustle. More

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It was a far drive, but they were responsive and gave me a decent deal on a good car. I'm happy with both. Don't know why I have to out more words on this to satisfy you a decent deal on a good car. I'm happy with both. Don't know why I have to out more words on this to satisfy you More

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They screwed me I traded a vehicle in decemeber 2020 and they were supposed to be pay it off and here I am having to make two car payments because they have yet to pay off the vehicle that was traded in. I' they were supposed to be pay it off and here I am having to make two car payments because they have yet to pay off the vehicle that was traded in. I'd suggest finding another dealership before dealing with them More

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What an unbelievable waste of time. My daughter went to the dealership because of course you MUST come in to get the deal we were promised on the phone. Apparently, if these people are to be believed the c the dealership because of course you MUST come in to get the deal we were promised on the phone. Apparently, if these people are to be believed the car was already sold or moved to another dealership at least five days ago.Of course, they were not sure for the first 90 minutes while you sit around wasting your time. The sales fella was new and clueless. The sales manager was very courteous and tried to be helpful by finding another car. As you might guess this vehicle was more than $1000 above what we had agreed on over the phone. So all in all a complete waste of time. Not a chance of ever going back there. More

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Bad experience No comuncation and very poor on trying to get you in a car I will never go back or send some one to get a car from. No comuncation and very poor on trying to get you in a car I will never go back or send some one to get a car from. More

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Great place to buy a new or used vehicle David Pollard sold me my 2007 Chev Silverado. He was very professional and got me the deal I wanted. I would recommend him for your next car purchase. David Pollard sold me my 2007 Chev Silverado. He was very professional and got me the deal I wanted. I would recommend him for your next car purchase. And Larry Ellis is by far the best finance manager I have dealt with at a dealership. They make a great team. More

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David Pollard If you are in need of a new or preowned vehicle, I recommend you ask for David Pollard. He is a wonderful salesman, who will listen to all your need a If you are in need of a new or preowned vehicle, I recommend you ask for David Pollard. He is a wonderful salesman, who will listen to all your need and wants for a car. He works through the process and gives gratitude to each person. More

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