Dealer Reviews
Cars for Sale
Dealer Log In
David Pasula
15 Reviews
15 Reviews of David Pasula
March 22, 2024
Car price $16900. 00 offered to pay cash price jumped to 23k Scott Mattran wanted me to finance but when I told him I’ll pay cash got real upset spent more time at fron 00 offered to pay cash price jumped to 23k Scott Mattran wanted me to finance but when I told him I’ll pay cash got real upset spent more time at front desk trying to blow up price and totally ruined my experience More
by Chinoirene7887
Other Employees Tagged: Ideen Ghaffari, Agron Useini, Adrian Pawlikowski, Scott Mattran, Gene Shenkman, Adam Grubbs, Mike Gargano
November 18, 2022
We had Scott as our salesman. He was very friendly and answered all of our questions. He was easy to work with and made the process enjoyable. He was very friendly and answered all of our questions. He was easy to work with and made the process enjoyable. More
by Norm
Other Employees Tagged: Scott Mattran
August 27, 2022
Brought in my wife's car with a noise, he had it diagnosed and arranged to get parts to fix. diagnosed and arranged to get parts to fix. More
by bklaves
Verified CustomerOther Employees Tagged: Mark Neitzke, Roger McClintock, Adam Grubbs
June 10, 2022
I had a very bad experience with this dealership. I bought a used car on 06/02. They were pushing very hard to buy lots of additional services. They even added lots of prices in name of "Arlington Ac I bought a used car on 06/02. They were pushing very hard to buy lots of additional services. They even added lots of prices in name of "Arlington Acura Package"/Recon etc , which they clearly did not explained. Just saying it's cost for safety check they have done. Finally I bought the Car and they handover a form ST-556 which has Total price info, I was thinking it's like my final invoice amount. They said they will share my loan details paper on my E-mail and did not even given me my exact financed amount or APR. Anyway, after waiting till Monday for my Loan paper, I went there again to ask for it. They finally shared the Loan paper on Monday, where all numbers was higher and not matching as per the Sales Tax form or which I was expecting. Even they have mentioned wrong odometer rating on loan paper. It was 2K less miles. They have added "Optional Gap Contract" of 995 without even disclosing me. Also they charged all other minor fees like Registration fee/Title/Document fees Twice, once with car price and again on top of final price. Best part was, I don't even know what was the final price I paid for my car even after 7 days and 5 visit to Dealership. When I was there today to discuss my case with finance manager "David Pasula" , he rudely said "I will not refund you any thing, doesn't matter how many time you come here to request. Go your way and do whatever you want". I have never expected this from such a big dealership. Don't know the next steps, what to do now More
by vks.chandra
June 10, 2022
Scott is very friendly & professional. He kept me updated about the status of the car that I ordered during the long waiting period. Thanks Scott! He kept me updated about the status of the car that I ordered during the long waiting period. Thanks Scott! More
by Michelle
Other Employees Tagged: Scott Mattran
May 28, 2022
Very nice place to be there for new car, people are friendly but don't expect in 2022 price below msrp. I think that's normal in time we leave now. friendly but don't expect in 2022 price below msrp. I think that's normal in time we leave now. More
by MARTINVIP1
Other Employees Tagged: Roger McClintock
May 10, 2022
staff was very nice and helpful, easy process. they were nice enough to hold the vehicle for 2 hours until i could arrive. they were nice enough to hold the vehicle for 2 hours until i could arrive. More
by shanz
Other Employees Tagged: Scott Mattran , John Burzawa
May 08, 2022
I was very pleased with my experience at Arlington Acura! This dealership made a sale because of their desire to meet my needs. This dealership made a sale because of their desire to meet my needs. More
by imshurr813
Other Employees Tagged: Adrian Pawlikowski, Scott Mattran , John Burzawa
March 24, 2022
Painless, friendly and willing to get you what you want and need without haggling or pressuring you and need without haggling or pressuring you More
by OSUNJESSICA
Other Employees Tagged: Stephen Gonzales
March 21, 2022
The salesman was very professional and efficient. The total process from start to end was very seamless and really no pressure. This is my 4th Acura MDX with this dealership because of the sales an The total process from start to end was very seamless and really no pressure. This is my 4th Acura MDX with this dealership because of the sales and service teams. More
by peterli.3733
Other Employees Tagged: Christopher Clark, Mark Neitzke , Paul Neria
