David Nunez

I've been going there for years every time I called them first schedule they put me in right away. Take care of me finish my car give me in. Give me out very fast. I'm very happy with the work they do there first schedule they put me in right away. Take care of me finish my car give me in. Give me out very fast. I'm very happy with the work they do there. More

by JTETTI10 Verified Customer Verified Customer

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I always rely on BK Buick. While the personnel has changed over the past 15 years of owning my Buick, at 160,000 miles it’s still running strong. While there was a bit of a hic While the personnel has changed over the past 15 years of owning my Buick, at 160,000 miles it’s still running strong. While there was a bit of a hickuo with my last visit, David and Dominic resolved the issues immediately. More

by jkrtpatterson Verified Customer Verified Customer

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Good people always well taken care of when I'm there. Just a comfortable environment there and they have always been honest with me. Just a comfortable environment there and they have always been honest with me. More

by MPK21 Verified Customer Verified Customer

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Just had a very bad experience with the entire service department there. Will not be going back. department there. Will not be going back. More

by nancytomany Verified Customer Verified Customer

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The repair took too much time- 9 days. I was told that they couldn't get it into the garage because it wouldn't start. But, other dealers have said "we just put the car in neutral and pu I was told that they couldn't get it into the garage because it wouldn't start. But, other dealers have said "we just put the car in neutral and push it in". Meanwhile, I had to rent a car the whole time because the loaners were all out. Worst of all, the woman in the service department was EXTREMELY rude, acting like she resented me asking any questions. Treated me like I was stupid. A horrible customer service experience, and I likely won't buy another GMC car as a result. More

by Chrisrhone51 Verified Customer Verified Customer

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Technicians don't troubleshoot concerns on Broken Vehicles brought into Service Department. They need to perform Deep Dives into Transmission and electrical issues on my 2022 Sierra pickups. Vehicles brought into Service Department. They need to perform Deep Dives into Transmission and electrical issues on my 2022 Sierra pickups. More

by filarmy Verified Customer Verified Customer

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In and out in under one hour which was great but they did not wash my vehicle. not wash my vehicle. More

by pjoschko Verified Customer Verified Customer

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My Service writer Jasmine was wonderful to work with. She kept me informed and updated on my services and the cost and timing of my repairs. She even sought out a discount to save me money when additiona She kept me informed and updated on my services and the cost and timing of my repairs. She even sought out a discount to save me money when additional labor costs were incurred, as well as arranging for a free car wash even though it was under 35 degrees. All in all, everyone involved were great...except when I came to pick up my vehicle and no one could find my keys...which only took an extra 5 minutes. Thank you to the whole service department! More

by keblusekm Verified Customer Verified Customer

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David and James Otten were professional and courteous. Will refer them both for service needs. Will refer them both for service needs. More

by Kellie Moore Verified Customer Verified Customer

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David was very helpful and informative I was treated with respect and informed of my vehicles progress every step of the way . After my car was was looked at for a piece of metal in my tire causing a flat Da respect and informed of my vehicles progress every step of the way . After my car was was looked at for a piece of metal in my tire causing a flat David informed me that it was fixed and I didn’t need to buy a new tire that was awesome but that the other part of my service would take a little bit more time waiting for a part thank you David. Bill Kay Service department was great very comfortable atmosphere in the waiting area The night drop off service was great also so far I’ve been very happy with this dealership. Looking forward to long term business with them. More

by RINCONES.DIANA Verified Customer Verified Customer

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