David Nunez

Had to bring my vehicle back after they did a repair, was told I would get a call from the service manager that day when he arrived and I didn’t receive a call until 3 days later. Also they could not find th told I would get a call from the service manager that day when he arrived and I didn’t receive a call until 3 days later. Also they could not find the keys to my vehicle when I came to pick it up, took them about 20 minutes to find the keys. Lastly I have came in twice for oil changes and they did not reset the oil change needed notification inside the vehicle. More

by mwiseii Verified Customer Verified Customer

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What I can say about the dealership is they have very friendly staff and very neat environment. friendly staff and very neat environment. More

by BOA Verified Customer Verified Customer

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Tried to manipulate me out of the price match the dealership offers and when I stood firm on the policy, he got angry, slammed my papers down and walked away. I certainly escalated my concerns to the dealership offers and when I stood firm on the policy, he got angry, slammed my papers down and walked away. I certainly escalated my concerns to the owner. The service dept. has gone to xxxx. More

by hlwfarr01 Verified Customer Verified Customer

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I brought in a 2016 acadia gmc for a simple replacement for a master door switch. David says the car has a wiring problem and the wire harness needs to be replaced. He gives me the schematics which was oka for a master door switch. David says the car has a wiring problem and the wire harness needs to be replaced. He gives me the schematics which was okay, but I felt like they should've replaced the part anyway. Then he proceed to tell me that his mechanics can 'Jimmy rig' the wires and spliced them together to make the door switch work and charge me $2,000. Cmon man, are your mechanics know what they are doing? Im not happy and I will NOT go back there again. More

by mauricepolk1979 Verified Customer Verified Customer

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David was great. Loaner given to me was dirty inside and out. My car was given back to me dirty as well Loaner given to me was dirty inside and out. My car was given back to me dirty as well More

by MICKEYBOWLRN Verified Customer Verified Customer

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Excellent customer service. I appreciated being kept up on the progress of the service being performed. I appreciated being kept up on the progress of the service being performed. More

by richard.samson Verified Customer Verified Customer

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I've been going there for years every time I called them first schedule they put me in right away. Take care of me finish my car give me in. Give me out very fast. I'm very happy with the work they do there first schedule they put me in right away. Take care of me finish my car give me in. Give me out very fast. I'm very happy with the work they do there. More

by JTETTI10 Verified Customer Verified Customer

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I always rely on BK Buick. While the personnel has changed over the past 15 years of owning my Buick, at 160,000 miles it’s still running strong. While there was a bit of a hic While the personnel has changed over the past 15 years of owning my Buick, at 160,000 miles it’s still running strong. While there was a bit of a hickuo with my last visit, David and Dominic resolved the issues immediately. More

by jkrtpatterson Verified Customer Verified Customer

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Good people always well taken care of when I'm there. Just a comfortable environment there and they have always been honest with me. Just a comfortable environment there and they have always been honest with me. More

by MPK21 Verified Customer Verified Customer

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Just had a very bad experience with the entire service department there. Will not be going back. department there. Will not be going back. More

by nancytomany Verified Customer Verified Customer

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