David Nieves | Page 7

Please check the previous three EXCELLENT accounts of my visit I recently posted!!! This is my third submission… visit I recently posted!!! This is my third submission… More

by AgentEd Verified Customer Verified Customer

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My service advisor and service technician were very professional and knowledgeable. I really enjoyed the video walkthrough definitely white glove Service. Mercedes definitely has the best service. Very professional and knowledgeable. I really enjoyed the video walkthrough definitely white glove Service. Mercedes definitely has the best service. Very happy with the results. More

by quel2533 Verified Customer Verified Customer

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Excellet Service. I needed a tire replace, I called and they gave me an appointment for the same day. Service Representative David N. was very helpful. In and Out sa I needed a tire replace, I called and they gave me an appointment for the same day. Service Representative David N. was very helpful. In and Out same day within a few hours. More

by MIKEAZARIAN Verified Customer Verified Customer

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Mona, help me so much, and also did everything she can to get me a car. get me a car. More

by CHARO1 Verified Customer Verified Customer

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Everything was fine. The waiting time to meet the advisor took over 40 minutes from the actual appointment time. The service department seemed very busy. Over all it's f The waiting time to meet the advisor took over 40 minutes from the actual appointment time. The service department seemed very busy. Over all it's fine. I was able to pick up my vehicle the next day as I requested. More

by JRHEE628 Verified Customer Verified Customer

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Even though I didn’t have appointment they have giving me the full service with pleasure the full service with pleasure More

by SUPHIKAVAK Verified Customer Verified Customer

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I was very pleased with the service I received. The service tech was very knowledgeable and the loaner car was fabulous. The car needed to stay in longer than expected and without the loaner car I The service tech was very knowledgeable and the loaner car was fabulous. The car needed to stay in longer than expected and without the loaner car I couldn’t have had the service completed when I did. Everything exceeded my expectations. More

by MCLARKE106 Verified Customer Verified Customer

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Did not fix issue. Got a pleasant text telling me that if I had any questions to reach out. I did, guess they didn't mean it. Sent two messages that item not resolved a Got a pleasant text telling me that if I had any questions to reach out. I did, guess they didn't mean it. Sent two messages that item not resolved and got no response. Why bother with the messages asking me how it went? More

by JVAC62 Verified Customer Verified Customer

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Everything was fantastic. I was treated well and repairs were done on an emergency basis without hesitation. Thank you! I was treated well and repairs were done on an emergency basis without hesitation. Thank you! More

by AORIEL Verified Customer Verified Customer

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Mona is great! Very attentive and helpful. She kept good communication with me during my wait. Very attentive and helpful. She kept good communication with me during my wait. More

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