David May

The work was done on time and as promised. , Courtesy driver was great both ways , Courtesy driver was great both ways More

by Mark W Verified Customer Verified Customer

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Really good attitude. Took care of my service need quickly and effectively. Definitely an improvement for the service shop. Took care of my service need quickly and effectively. Definitely an improvement for the service shop. More

by kngpcv Verified Customer Verified Customer

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Repair quote included front engine mount which was replaced a month ago by another mechanic. Took it back to that mechanic to check his work: front engine mount looks perfectly brand new still. I do n replaced a month ago by another mechanic. Took it back to that mechanic to check his work: front engine mount looks perfectly brand new still. I do not trust the entire bid now from Chevy to “fix” my car if they are including things that are obviously new/not broken/not part of the problem. I think it’s actually electrical that is part of the issue. More

by Onetruegem Verified Customer Verified Customer

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Evan and David were angels! I will never take my vehicle anywhere else!!! Thank You so much!! I will never take my vehicle anywhere else!!! Thank You so much!! More

by Danielle Verified Customer Verified Customer

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The staff is very efficient, professional and helpful. They answered all my questions and pointed out things to keep an eye on. They answered all my questions and pointed out things to keep an eye on. More

by Beckylasara Verified Customer Verified Customer

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The shop and David was great. Very helpful and honest. Definitely will be back again. Very helpful and honest. Definitely will be back again. More

by Auggie Verified Customer Verified Customer

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Truck has more problems than when it showed up. Original issues are still there plus a new one Original issues are still there plus a new one More

by gcdalessi Verified Customer Verified Customer

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Excellent service , timely and through. keeping me in lll communication loop whole time. Thanks so much. keeping me in lll communication loop whole time. Thanks so much. More

by jennings.donald Verified Customer Verified Customer

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Without question, the service department is one of the worst experiences I have had. Consistent, systematic errors in communicating with customers, setting poor expectations, and disappointing in both ti worst experiences I have had. Consistent, systematic errors in communicating with customers, setting poor expectations, and disappointing in both timeliness and level of service. Having owned an independent car repair shop for 20 years, it is hard to fathom the lack of customer focus and attention to detail. As an Operations engineer, I highly recommend consulting an expert to script a desirable customer journey and modernize both check-in amd check-out procedures. I would be happy to help with that instead of calling Scott every time I have a poor experience. Tom Tischner, (707) 732-8971 More

by INFO@TISCHNERCONSULTING.COM Verified Customer Verified Customer

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friendly efficient. parts department is very helpful good follow up on orders service dept was able to make the timeframe that i was given parts department is very helpful good follow up on orders service dept was able to make the timeframe that i was given More

by bcurry1948 Verified Customer Verified Customer

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