David May

Excellent service , timely and through. keeping me in lll communication loop whole time. Thanks so much. keeping me in lll communication loop whole time. Thanks so much. More

by jennings.donald Verified Customer Verified Customer

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Without question, the service department is one of the worst experiences I have had. Consistent, systematic errors in communicating with customers, setting poor expectations, and disappointing in both ti worst experiences I have had. Consistent, systematic errors in communicating with customers, setting poor expectations, and disappointing in both timeliness and level of service. Having owned an independent car repair shop for 20 years, it is hard to fathom the lack of customer focus and attention to detail. As an Operations engineer, I highly recommend consulting an expert to script a desirable customer journey and modernize both check-in amd check-out procedures. I would be happy to help with that instead of calling Scott every time I have a poor experience. Tom Tischner, (707) 732-8971 More

by INFO@TISCHNERCONSULTING.COM Verified Customer Verified Customer

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friendly efficient. parts department is very helpful good follow up on orders service dept was able to make the timeframe that i was given parts department is very helpful good follow up on orders service dept was able to make the timeframe that i was given More

by bcurry1948 Verified Customer Verified Customer

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I drove two hours to come to your dealership, as I wasn’t happy with my local choices. You fixed my problems, quickly and efficiently. Everyone was friendly and helpful. Thank you! happy with my local choices. You fixed my problems, quickly and efficiently. Everyone was friendly and helpful. Thank you! More

by twelch6000 Verified Customer Verified Customer

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As dealers go- it’s equal to others in the automobile industry- nothing bad to say industry- nothing bad to say More

by tracymaria Verified Customer Verified Customer

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My first visit to this Dealership and it was a very good one. I had a service and they sent me a picture of my head gasket leaking. Very good people at Silveira Chevrolet. I would highly recommend them! one. I had a service and they sent me a picture of my head gasket leaking. Very good people at Silveira Chevrolet. I would highly recommend them! More

by Larrygb85 Verified Customer Verified Customer

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Stayed on top of issue and worked with warranty solutions , the repair took longer than it should have but that was on warranty solutions who took more time in giving authorization to David who worked with t , the repair took longer than it should have but that was on warranty solutions who took more time in giving authorization to David who worked with them, More

by Enclave Verified Customer Verified Customer

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Sales staff are professional, and knowledgeable without pressure. Go above and beyond to explain the vehicle, the process of the sale, ensure follow up and assistance after the sale. Service department wer pressure. Go above and beyond to explain the vehicle, the process of the sale, ensure follow up and assistance after the sale. Service department were courteous and gave explanation of service being performed. We had been bringing our last vehicle here for 15 years. I couldn’t be happier, make you feel so welcome and approachable. More

by janet7dave Verified Customer Verified Customer

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Efficient, friendly and reliable. Parts department...outstanding! I can get not say anything better. Thanks Parts department...outstanding! I can get not say anything better. Thanks More

by ladydi19541 Verified Customer Verified Customer

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Wonderful service! !! Very careful and thorough!!! Helpful and kind!!! Attentive to detail!!! This is hard to describe!!! !! Very careful and thorough!!! Helpful and kind!!! Attentive to detail!!! This is hard to describe!!! More

by Phnisenson Verified Customer Verified Customer

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