David Marshall

Amazing customer service, always welcoming and a warm atmosphere. Service is the same. Lease all my vehicles at Whitby Toyota with a recent purchase of 2024 Tundra. Delivery was fast and efficient even s atmosphere. Service is the same. Lease all my vehicles at Whitby Toyota with a recent purchase of 2024 Tundra. Delivery was fast and efficient even spent an hour going over all the technical features. Will keep coming back. More

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I initially had a different sales agent at this dealership who left while we were waiting for our car to be delivered. We placed an order for a 2024 RAV4 Hybrid LE in November 2023, with an estimat dealership who left while we were waiting for our car to be delivered. We placed an order for a 2024 RAV4 Hybrid LE in November 2023, with an estimated delivery of approximately 6-8 months. By June, we received an update that the car would instead be delivered in November 2024 — a full year later. Due to unforeseen health reasons, we urgently needed a car. David Marshall took over and rearranged vehicle availability; fortunately, the XLE hybrid was available, and we took it out of desperation. Andrew Ward then took over, and I must say, I appreciate his positive energy. He is always upbeat and joking around, genuinely without any ulterior motive. He consistently takes my calls and promptly responds to my inquiries. Another significant advantage is that this dealership charges a considerably lower dealership fee (almost half) compared to other Toyota dealerships in the area. The standard dealership fee allowed is $999 as per the Toyota Canada website, but it's at the dealership's discretion, often overlooked by average buyers. If I were to buy another Toyota in the future, I would undoubtedly return to this dealership and have Andrew Ward as my go-to person. More

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They were very helpful when making the decision to purchase a brand new Tacoma. The walk thru on pick up day was very helpful. Have received follow up calls to ensure all is good and any questions. purchase a brand new Tacoma. The walk thru on pick up day was very helpful. Have received follow up calls to ensure all is good and any questions. More

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Excellent staff, Dave Marshall always helpful, delivery of vehicle on time would highly recommend Whitby dealership. of vehicle on time would highly recommend Whitby dealership. More

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Great experience with every aspect of the purchase of 2 trucks and service level is next level. The people here are great and and very helpful. I will be buying all my vehicles from Whitby Toyota from no trucks and service level is next level. The people here are great and and very helpful. I will be buying all my vehicles from Whitby Toyota from now on. I strongly recommend Whitby Toyota. More

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Great service and assistance with our new Corolla Cross from Keith, David and Andrew! Thanks for all your help! from Keith, David and Andrew! Thanks for all your help! More

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Staff is knowledgeable and friendly. Tony always kept me informed of my purchase. I would recommend this dealership to my family and friends. Tony always kept me informed of my purchase. I would recommend this dealership to my family and friends. More

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Easy experience and great customer service . Cindy and Dave are amazing to deal with. Will always recommend Cindy and Dave are amazing to deal with. Will always recommend More

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such an amazing dealership with everyone, especially tony being so kind and helpful with helping me find the right car being so kind and helpful with helping me find the right car More

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Good service and good communication with the team and staff at this location. I am happy with all the work that has been done. staff at this location. I am happy with all the work that has been done. More

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