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David Lopez
David Lopez at Heiser Ford Lincoln
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David Lopez

Service Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.1
39 Reviews
4.1

39 Reviews

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39 Reviews of David Lopez

February 09, 2025

Dealership Rating
Employee Rating

Its always a pleasure to bring my vehicle to Heiser Ford Lincoln. My needs were taken care of the very same day. More

by Wijunquer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari Jr., David Quick, Alex Serak, Tony Perkins, Tom Ikert, Gordon Custer, Jacob Frank, Ellianna Haliga, Gary Smith

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Feb 09, 2025

Heiser Ford Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Ford Lincoln, we look forward to having you as a valued customer for many years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

January 31, 2025

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Employee Rating

I was extremely pleased how everyone at Heiser Ford was so courteous to me. they were incredibly efficient and very considerate of my time. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari Jr., David Quick, Alex Serak, Tony Perkins, Brian Crandall, Chad Formico, Tom Ikert, Gordon Custer, Ellianna Haliga

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Jan 31, 2025

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

January 23, 2025

Dealership Rating
Employee Rating

One of the best experiences I’ve ever had with a dealership would definitely recommend to family and friends More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari Jr., David Quick, Alex Serak, Tony Perkins, Chad Formico, Tom Ikert, Gordon Custer, Jacob Frank, Ellianna Haliga

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Jan 24, 2025

Heiser Ford Lincoln responded

Thank you for the kind words for our team, Austin! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

January 17, 2025

Dealership Rating
Employee Rating

Excellent service every time I take my car there it is a positive experience so I keep going back. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari Jr., David Quick, Alex Serak, Tony Perkins, Chad Formico, Tom Ikert, Gordon Custer, Ellianna Haliga

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Jan 17, 2025

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive experience, Austin! We sincerely value your business and look forward to your next visit. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 16, 2024

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Employee Rating

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period! More

by Eric Snowden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bob Gigl, “Hutch” Hutchinson, Zak Krushas, Joseph Vicari Jr., David Quick, Alex Serak, Chad Formico , Landon Hill, Timothy Robinson

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Feb 19, 2024

Heiser Ford Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Brian Crandall - General Manager bcrandall@heiser.com

Feb 19, 2024

Eric Snowden responded

Stop it with the politically correct response. Actions speak louder than words. I shouldn't have to reach out to you. You have all my information on file. You should be receiving out to me to see how you can rectify the situation. xxxx Poor Customer Service from Top to Bottom! Just fix my car! Doesn't take 6 months to repair a transmission. Then when you do fix the transmission, they fry the ABS system. Now I have to wait another two weeks to get my vehicle. Especially, after I already waited 4 months on the original repairs and body shop work! Straight Ridiculous!

December 14, 2023

Dealership Rating
Employee Rating

Very slow did not check all my fluids in the vehicle waited 5 hours I will go somewhere else More

by oscar.rush467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Vicari Jr., Alex Serak, Kreyshia White, Tony Perkins , Casey Bobinger, Kenneth Miller, Michael Randazzo, Service Team, Marco Villa

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Dec 18, 2023

Heiser Ford Lincoln responded

Oscar, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

December 05, 2023

Dealership Rating
Employee Rating

Great experience working with Hutch, never had an easier experience purchasing a vehicle in my life. More

by bryce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl, “Hutch” Hutchinson

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Dec 06, 2023

Heiser Ford Lincoln responded

Bryce, Thank you! Hunter and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Ford Lincoln. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

November 28, 2023

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Employee Rating

Dealership is okay. It's cleanish and reliable I suppose. Happy with the car I bought there. More

by secondary900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Serak, Tony Perkins , Casey Bobinger, Kenneth Miller, Michael Randazzo, Service Team, Marco Villa

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Nov 28, 2023

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

November 25, 2023

Dealership Rating
Employee Rating

A great place treat u like family and great deal on car very profecional personal More

by ichipr76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Team, Marco Villa

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Nov 26, 2023

Heiser Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Ford Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

November 23, 2023

Dealership Rating
Employee Rating

Excellent customer service from service team. I was in and out in less than 14 mins More

by EVANS.SHUNEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Villa

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Nov 24, 2023

Heiser Ford Lincoln responded

Shuneen, Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day David Lopez-Cepero - Service Manager 414-247-8850 David.Lopez@heiser.com

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