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David Lopez
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42 Reviews
42 Reviews
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42 Reviews of David Lopez
March 14, 2025
I had a great experience bringing my car in to have work done it was very easy and time efficient. done it was very easy and time efficient. More
by austincowart0531
Verified CustomerOther Employees Tagged: Alex Serak, Chad Formico, Tom Ikert, Gordon Custer, Jacob Frank, Peyton Formico, Ellianna Haliga, Philip Stam
March 13, 2025
There is no follow up with questions, warranties, or orders. In 1/7/25 I had an oil change at that time Heiser (Ellie) called me to say I had a possible oil leak and the hose to my reservoir for th orders. In 1/7/25 I had an oil change at that time Heiser (Ellie) called me to say I had a possible oil leak and the hose to my reservoir for the windshield wiper fluid was clod (which is something I requested they check for me) and it cost me $160+ to diagnose. I asked to check my extended warranty for coverage and to this day 3/13/25 I have not heard back. I have called several times and when I began to indicate how the service was not satisfactory she would make excuses and when I asked for Dave Lopez, the manager she would put me on hold and return telling her is not available. I’ve requested a return call and have not received one to date. I failed to mentioned that while doing my oil change she indicated that the techs told her they could not do a tire rotation because my lug nuts were old so agreed to have them changed. Later to find out there was probably nothing wrong with them. Please note I still have not paid for them because no one has bothered to request payment from me. I have been a customer of Heiser since 1998 and have purchased my children’s first cars from Heiser and to date they are still customers. Heiser used to be 10 out of 10 with providing good customer service. Today I will give them a 2. I know I have to follow up again to gave my SUV serviced but I dreading the next experience. More
by YOFOSTER
Other Employees Tagged: Ellianna Haliga
March 06, 2025
Great customer service and wonderful at keeping me informed the entire time my car was in the shop informed the entire time my car was in the shop More
by austincowart0531
Other Employees Tagged: Alex Serak, Tony Perkins, Chad Formico, Tom Ikert, Gordon Custer, Jacob Frank, Ellianna Haliga, Philip Stam , Joseph Vicari Jr.
February 09, 2025
Its always a pleasure to bring my vehicle to Heiser Ford Lincoln. My needs were taken care of the very same day. Lincoln. My needs were taken care of the very same day. More
by Wijunquer
Other Employees Tagged: David Quick, Alex Serak, Tony Perkins, Tom Ikert, Gordon Custer, Jacob Frank, Ellianna Haliga, Gary Smith , Joseph Vicari Jr.
January 31, 2025
I was extremely pleased how everyone at Heiser Ford was so courteous to me. they were incredibly efficient and very considerate of my time. so courteous to me. they were incredibly efficient and very considerate of my time. More
by Austin
Other Employees Tagged: David Quick, Alex Serak, Tony Perkins, Brian Crandall, Chad Formico, Tom Ikert, Gordon Custer, Ellianna Haliga , Joseph Vicari Jr.
January 23, 2025
One of the best experiences I’ve ever had with a dealership would definitely recommend to family and friends dealership would definitely recommend to family and friends More
by Austin
Other Employees Tagged: David Quick, Alex Serak, Tony Perkins, Chad Formico, Tom Ikert, Gordon Custer, Jacob Frank, Ellianna Haliga , Joseph Vicari Jr.
January 17, 2025
Excellent service every time I take my car there it is a positive experience so I keep going back. positive experience so I keep going back. More
by Austin
Other Employees Tagged: David Quick, Alex Serak, Tony Perkins, Chad Formico, Tom Ikert, Gordon Custer, Ellianna Haliga , Joseph Vicari Jr.
February 16, 2024
Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period! Do Not Buy from Here Period! More
by Eric Snowden
Other Employees Tagged: Bob Gigl, “Hutch” Hutchinson, Zak Krushas, David Quick, Alex Serak, Chad Formico , Landon Hill, Timothy Robinson, Joseph Vicari Jr.
December 14, 2023
Very slow did not check all my fluids in the vehicle waited 5 hours I will go somewhere else waited 5 hours I will go somewhere else More
by oscar.rush467
Other Employees Tagged: Alex Serak, Kreyshia White, Tony Perkins , Casey Bobinger, Kenneth Miller, Michael Randazzo, Service Team, Joseph Vicari Jr., Marco Villa
December 05, 2023
Great experience working with Hutch, never had an easier experience purchasing a vehicle in my life. experience purchasing a vehicle in my life. More
by bryce
Other Employees Tagged: Bob Gigl, “Hutch” Hutchinson
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