David Kilmer
David Kilmer at Fort Mill Hyundai

David Kilmer

Service Advisor

Fort Mill Hyundai

805 Gold Hill Rd
Fort Mill, SC 29708

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1 Review of David Kilmer

September 25, 2024

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Would never purchase a car from this dealership. In my opinion, the service department is unethical. After several scheduled service visits, where I mentioned a problem with the wheel finish, I fi More

by shahutch
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Recommend Dealer
No

Other Employees Tagged: Reubin Nesbitt

Sep 29, 2024

Fort Mill Hyundai responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (855) 548-9524 to share more details about your visit so we can make things right.

Sep 29, 2024

shahutch responded

I sent a letter to Hyundai corporate, who then contacted your service manager. According to the case manager, your service manager very clearly refused to correct the problem. After purchasing 3 Santa Fe vehicles over the years, I have seen the customer service go downhill dramatically. One of the reasons I originally purchased, and continued to purchase, Santa Fe's was due to the excellent Hyundai customer service. With that being said, I will NEVER purchase a 4th.

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