David Kennedy | Page 12

It's a great dealership. I will continue to do my business there. Top notch I will continue to do my business there. Top notch More

by COBRAMCLEAN78 Verified Customer Verified Customer

Report | Print

Worst experience ever with a service department. Took truck in for service and warranty work on the paint. Service advisor contacted ceramic coating company and had someone inspect vehicle. The body Took truck in for service and warranty work on the paint. Service advisor contacted ceramic coating company and had someone inspect vehicle. The body shop submitted 2 estimates for the repair work. The warranty company then issued a two signer check to me and the dealership. The truck sat up at dealership for 3.5 weeks waiting on check to show up from warranty company on ceramic coating. I went ahead and pre paid the money to get the truck back for my son. Now the dealership won’t endorse the check so I can deposit the money because they say the amount on check is more than the cost to fix even though they were the ones who sent in the estimates directly to the company and the warranty company paid on the higher estimate. Jeff Gunter said they didn’t care if I kept the overage. Peter said that they could endorse the check as long as my bank would accept it. The service manager - Robert refused to endorse even though this it their problem to fix. He refuses to rectify the situation that his staff created. The director - David Kennedy is worthless as well. Now I’m out 1100 and sitting with a check that they are refusing to endorse to make me whole. The truck is fixed the dealership is paid but I can’t get my money back on an issue that is not my problem in the first place. I will be contacting an attorney and filing suit in the dealership and the parties mentioned above. This is total xxxxxxxx that they have caused but yet refuse to fix. They are incompetent. I’d give 0 stars if I could. More

by VINCEPATTERSON Verified Customer Verified Customer

Report | Print

xxxxTY AT BEST i have purchased new trucks in the past I will never buy from eldorado again !!!!!!!!!!! I will never buy from eldorado again !!!!!!!!!!! More

by TOLISONHAROLD Verified Customer Verified Customer

Report | Print

Great job getting me in and out quickly. Everyone was very nice and I will come back Everyone was very nice and I will come back More

by NATALIE.EXNER Verified Customer Verified Customer

Report | Print

They were kind made sure that I have been helped and were able to get me in and out fast able to get me in and out fast More

by larrynicholas07 Verified Customer Verified Customer

Report | Print

Matt, was an amazing sales consultant. Would tell everyone to get a new car through him Would tell everyone to get a new car through him More

by vargas822 Verified Customer Verified Customer

Report | Print

Turned in truck got it back pretty quick, service guy that checked me in was awesome. All is good that checked me in was awesome. All is good More

by ANGIE.WILLIAMS Verified Customer Verified Customer

Report | Print

Always great service and people. Work performance med in a timely matter. I would recommend Work performance med in a timely matter. I would recommend More

by Wellslandmanagement Verified Customer Verified Customer

Report | Print

Tim is the man with the plan! Great service team! Highly recommend this service team! Great service team! Highly recommend this service team! More

by markparkvold Verified Customer Verified Customer

Report | Print

Tim was fantastic! !! Educated me well and made it a great experience. Thank you very much! !! Educated me well and made it a great experience. Thank you very much! More

by Nico Andriani Verified Customer Verified Customer

Report | Print