David Keller
David Keller at Palmer Dodge Chrysler Jeep Ram

David Keller

Service Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

4.6
2,010 Reviews
4.6

2,010 Reviews

Write a Review

2010 Reviews of David Keller

February 17, 2025

Dealership Rating
Employee Rating

PALMER DODGE SERVICE DEPARTMENT ALWAYS DELIVERS WORLD CLASS CUSTOMER SERVICE. ALL TEAM MEMBERS ARE POLITE, PROFESSIONAL AND REALLY TAKE AN INTEREST IN THE CUSTOMERS QUESTIONS. More

by csantasairo
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: LUIS

Feb 18, 2025

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear that our service department is consistently delivering world-class customer service. Our team's dedication to professionalism and customer care is what sets us apart. We appreciate your feedback and look forward to serving you again!

February 16, 2025

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Employee Rating

The service manager lacks people skills, ethics and knowledge. I wouldn’t hire him to clean toilets. More

by jeyowell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 18, 2025

Palmer Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are sorry to hear about your experience. We'd like to hear more about your visit so that we can work to improve. Please reach out to us when you can. Sincerely, Jody Cruce, General Manager, jodycruce@gmail.com, (770) 410-1111

February 16, 2025

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I can't wait to see the new service department. Rich has always taken care of all the vehicles needs. More

by servicemk
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 17, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your awesome feedback! We're excited for you to experience the new service department. It's great to hear that Rich has been taking such good care of your vehicle needs. We hope to work with you soon!

February 15, 2025

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Careless routine service led to returning my car with improper tire inflation in consecutive services. It seems this may be due to improper training on the newer models Jeep GC 4XE. If you cant inflate More

by MARSHALL.GOLDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 18, 2025

Palmer Dodge Chrysler Jeep Ram responded

Hi Marshall, thank you for your feedback. We apologize for the tire inflation issue and understand your concerns. Ensuring our team is well-trained is a priority, and we'll address this. Your experience helps us improve, and we appreciate you bringing it to our attention. Sincerely, David Keller, Service Manager, service@palmerdcj.com

February 14, 2025

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david and crew are the best can always depend on them when i go for service to get my concerns taken care of ,would not rry to go anywhere else for servcie and i send everyone i know there More

by WANDERSON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: kim

Feb 17, 2025

Palmer Dodge Chrysler Jeep Ram responded

Wanderson, thank you for your fantastic feedback! We're thrilled to hear that David and the team consistently meet your needs. Your trust and recommendations mean the world to us. We look forward to continuing to provide you with top-notch service!

February 11, 2025

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Kim, as always, took great care of me. Quick oil change while I waited in the lobby. More

by mark.walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the great feedback, Mark! We're thrilled to hear Kim provided you with excellent service during your oil change. Your satisfaction is our priority, and we look forward to seeing you again soon!

February 09, 2025

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Employee Rating

I had the pleasure of working with Rich in the service department and found him to be exceptionally professional and very helpful. From the onset to the conclusion of what was a complex and meticulous rep More

by chapfmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rich

Feb 11, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Rich. We hope to serve you again in the future!

February 09, 2025

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Employee Rating

Always keep you updated. Always meet expectations. Very fortunate that Palmer is my local dealer. More

by GLENN24
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 11, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Glenn! We’re thrilled to hear that you feel well-informed and satisfied with your experience. We’re here to keep exceeding your expectations!

February 03, 2025

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Employee Rating

Rich is service is the best. Gets you In and out and he’s very helpful More

by krowland52801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback! We're thrilled to hear that Rich provided you with such efficient and helpful service. Our team works hard to ensure a great experience, and it’s fantastic to know we hit the mark with you!

February 02, 2025

Dealership Rating
Employee Rating

Fantastic service department. They did a great job on my truck. I live about 40 miles from Palmer dealership. I have two other dealerships within 10 miles of me, but I would rat More

by CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jody Cruce

Feb 03, 2025

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service department. Your loyalty means a lot to us, and we’re committed to providing the best service possible. We look forward to seeing you and your truck again soon!

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