David Hess

Great experience at Owings Mills BMW! The staff were very attentive and got me in and out. The staff were very attentive and got me in and out. More

by valle.lucy3 Verified Customer Verified Customer

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Excellent Service Center, staff is always very helpful, vehicle is always ready as promised . Answered all my questions. vehicle is always ready as promised . Answered all my questions. More

by lbarnes5 Verified Customer Verified Customer

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Great sales team, very professional. They answered every question and made my purchase which started online very easy to navigate. Miguel, Daniel, and Jesse to great care of me! They answered every question and made my purchase which started online very easy to navigate. Miguel, Daniel, and Jesse to great care of me! More

by roland.r.penny Verified Customer Verified Customer

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Howard was both very knowledgeable on the BMW’s and his professionalism was superb. Not to mention his sense of humor was fun. professionalism was superb. Not to mention his sense of humor was fun. More

by stevespund Verified Customer Verified Customer

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The staff are always polite courteous friendly and professional. They take time to explain everything and every step so I understand what is going to happen, they are knowledgeable. I am always made t professional. They take time to explain everything and every step so I understand what is going to happen, they are knowledgeable. I am always made to feel that I am a valued customer. More

by prescolg49 Verified Customer Verified Customer

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I have been coming to BMW of Owings Mills for nine years, for service and to purchase new BMWs, and have always received consistently outstanding service from the service and sales departments alike. Unlike for service and to purchase new BMWs, and have always received consistently outstanding service from the service and sales departments alike. Unlike other dealerships, BMW of Owings Mills treats you with respect and professionalism which is very much appreciated. Mark and Michelle in the service department are simply a pleasure to work with and clearly are dedicated to outstanding customer support. I highly recommend the service department of BMW of Owings Mills! More

by CountrySquire Verified Customer Verified Customer

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We purchased two cars from David and Brice and their customer service was excellent. They worked with me on the car prices!! customer service was excellent. They worked with me on the car prices!! More

by Ankurgulati Verified Customer Verified Customer

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I felt the process of getting it done was simple, however every time I pick my car up from here it smells like grease inside. This time was superior to all other times, it appeared as if grease was on my dr every time I pick my car up from here it smells like grease inside. This time was superior to all other times, it appeared as if grease was on my driver side seat and someone attempted to wipe it which left the seat dark and shiny. My car is a BMW X7M 2024. When bringing it to the original place that I bought it, I would hope a 130k car would be handled with car. It was treated like a beater. I am nervous to return for my next service. I've also had occasions where the music was on different channels and the driver seat is never repositioned back correctly. I would have expected more from BMW service center and each time I return I'm disappointed. More

by olanphar Verified Customer Verified Customer

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Quick and straight to the point. He really worked with me on the deal. Fantastic He really worked with me on the deal. Fantastic More

by SHADI18888 Verified Customer Verified Customer

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Purchasing a vehicle is widely known to be a stressful and expensive process. As a buyer, I wanted to feel confident that I was getting a fair deal and that the process would be as smooth as possible. Dav and expensive process. As a buyer, I wanted to feel confident that I was getting a fair deal and that the process would be as smooth as possible. David truly understood this and acted accordingly, delivering an outstanding experience. He brought an attitude of care and fairness that made a real difference. Thank you so much for your help, David! Imran, helped finish the deal with delivery and an indepth review of the BMW. Thank you as well. More

by dbeil Verified Customer Verified Customer

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